2 of 2 Remote Customer Service Jobs in Marlow

you like to kick start your career in a supportive, collaborative and innovative company? Do you enjoy working as part of an enthusiastic, passionate, and collaborative team? Join our Customer Experience Team This is an exciting opportunity to join an evolving team within Softcat's fast growing Customer Experience function. You will report directly into the Customer … our employees first. We give everyone the chance to step up and show how much they can achieve. We succeed when all our people succeed. Driving Success through Proactive Customer Engagement As an Accounts Customer Success manager, you will manage up to six strategic accounts, reporting to the Customer Success Team Manager. Your role involves supporting the … sales account director and their teams to create a successful joint business plan and build processes that add value to our existing relationships. As an Account Customer Success Manager, you'll be responsible for: Developing Account/Success Plans, Stakeholder Mapping, and Action Tracking for process improvement Tracking renewal opportunities within named accounts and supporting Account CSMs in following More ❯

via this link to learn more about a placement year at Softcat: Softcat Student Success Stories | Higherin About the Business Operations department At Softcat, we prioritise teamwork and exceptional customer service. This wouldn't be achievable without the dedicated teams and departments within Business Operations, who work diligently behind the scenes to enhance our efficiency, streamline operations, and deliver … world-class customer service. The departments in our Business Operations area include Operations, Customer Services, Procurement, Logistics, Finance and People & Property (HR). Our past interns have worked in roles including Customer Service Intern, Finance Intern, Order Fulfilment Intern and Recruitment Intern. As an Intern in the Business Operations area, you'll: Join a specific team … and take on meaningful responsibilities and duties Collaborate and engage across departments to deliver top-tier service Build key skills such as communication, time management, prioritisation, organisation and teamwork Work with other Softcat Interns on exciting group projects Learning about your team and department and how they contribute to Softcat's success What we're looking for: A current More ❯