IT Support Analyst
- Hiring Organisation
- Picture More
- Location
- Liverpool, Merseyside, United Kingdom
- Employment Type
- Full-Time
- Salary
- £30,000 - £34,000 per annum
doing: Providing 1st and 2nd line IT support via phone, email, walk-up and deskside support Supporting Microsoft 365, Windows 11, Exchange and Active Directory Troubleshooting hardware, software, user access and application issues Supporting legal-specific applications and document management systems Logging, managing and resolving incidents … Minimum 2 years’ experience within an IT Support, Desktop Support or Service Desk role Strong Microsoft 365 knowledge Good Windows 11 support experience Active Directory experience Microsoft Exchange knowledge Strong troubleshooting and problem-solving skills Excellent communication and customer service skills Experience with iManage or another ...