11 of 11 Remote Customer Service Jobs in Merseyside

CUSTOMER SUCCESS MANAGER Location: Hybrid, UK Employment Type: Full-Time Summary At OneStream we are redefining the future of finance with the goal of becoming the Operating System for Modern Finance. Our unified, cloud-based Corporate Performance Management (CPM) platform empowers organizations to optimize processes, make data-driven decisions … achieve unparalleled operational excellence. As a Customer Success Manager (CSM), you will play an Integral role in our mission to ensure every customer achieves their goals and becomes a referenceable success, you will oversee a portfolio of customers guiding them through their entire journey—from initial onboarding ...

employer of choice, where our colleagues are proud to represent our business. Job Purpose Role Description To manage Incidents escalated from the Service Desk team by analysing and formulating practical resolutions to ensure IT systems availability, particularly IT systems which support the supply chain processes. To provide … business critical systems, ensuring production and distribution of materials are not impacted and to be available for out of hour’s escalations from the Service Desk team. To provide guidance and support to the Service Desk Support Analysts and to transfer knowledge to this team ensuring the highest ...

mission to help millions of organizations grow better. Our platform is used by businesses worldwide to manage their marketing, sales, service, and operations — and under the hood, our product is built to be flexible, secure, and empowering for both our customers and our own engineering teams. We believe … autonomy, curiosity, and building a workplace where everyone can thrive . Meet the Team: CS on Service Hub – Flywheel Group The Flywheel Group supports HubSpot's vision to build a product that powers its own teams — "HubSpot runs on HubSpot." This team builds the core experience that enables Customer ...

with a leading organisation within the legal sector who are seeking a 1st Line Support contractor to provide some additional BAU support to their Service Desk. This 1st Line Support role will require previous experience within IT Support, and will involve providing both remote and onsite support … Microsoft environment. The successful candidate will be committed to delivering excellent customer service. Key skills & responsibilities for the 1st Line Support: 1st Line/Service Desk Support – in a Windows/Microsoft environment. Windows 10/Windows 11 Microsoft 365 Exchange Azure Outlook MS Teams Active Directory Telephony ...

Services Analyst is required for our client who are based in Liverpool. This hybrid role supports both clients and internal teams, ensuring top-tier service across a range of client-facing software. If you're passionate about IT support and thrive in a fast-paced, collaborative environment, this could … ticket queues and escalations Collaborating with internal and external teams Supporting software like O365, Windows 10/11, SharePoint, and more Experience required- Strong customer service skills Experience in 1st Line IT support Excellent communication and problem-solving abilities Familiarity with ServiceNow and ITIL practices Knowledge of O365 ...

expanding. To be successful in this role you will have at least 2-3 years working within an MSP on the service desk and at least 12 months as a 2nd line engineer. You will have excellent customer service and telephone skills, demonstrable trouble shooting and diagnostic ...

expanding. To be successful in this role you will have at least 2-3 years working within an MSP on the service desk and at least 12 months as a 2nd line engineer. You will have excellent customer service and telephone skills, demonstrable trouble shooting and diagnostic ...

able to work at points in a high pressure and solo environment talking to and working with all level ranks on board - great customer service is a must Strong report writing and communication to various departments within this global business Qualifications and requirements for the Automation Engineer: Minimum ...

Description Join us at Zendesk, where we're on a mission to power exceptional service for every person on the planet. We're accelerating our ambition by building products rooted in the belief that behind every interaction is an opportunity to make a human connection. In pursuit of this … goals. What You'll Be Doing Drive top-line revenue growth by acquiring new customers and developing strategies for account expansion. Manage and nurture customer relationships ensuring high satisfaction and retention levels. Proactively identify and pursue opportunities to cross sell additional products and services to existing customers to optimize ...

Description: We are looking for candidates to manage PNY key customers in the IT market in UK. A key objective is to establish quality customer communication that enables PNY to be the preferred supplier. The successful applicant will integrate with the UK team and be supported … visit customers and prospects as required. KEY RESPONSIBILITIES : Key responsibilities will include (but are not limited to the following): Achieving revenue targets Developing customer relationships Opening new customers Product sales to existing and new customers Managing range and promotional listings Customer business reviews Sales strategy implementation Contract ...

hour Final interview with 2 of the following: CTO or Engineering Manager/Director - 45 minutes About Zendesk Zendesk builds software for better customer relationships. It empowers organizations to improve customer engagement and better understand their customers. Zendesk products are easy to use and implement. They give organizations … flexibility to move quickly, focus on innovation, and scale with their growth. More than 100,000 paid customer accounts in over 150 countries and territories use Zendesk products. Based in San Francisco, Zendesk has operations in the United States, Europe, Asia, Australia, and South America. Interested in knowing what ...