2 of 2 Remote/Hybrid ITIL Jobs in Merseyside

including AlwaysOn availability groups and clustered instances ETL tools and techniques Performance tuning SQL Queries and Stored Procedures Monitoring and alerting Basic understanding of ITIL principles and how they benefit the smooth running of IT operations Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment ...

resilience Change and Release Management Design, plan, implement, and review complex technical changes Raise and assess Requests for Change (RFCs) in accordance with ITIL processes Ensure changes are fully tested, documented, and include rollback plans Documentation and Knowledge Management Create and maintain technical documentation including system design and diagrams Ensure … Microsoft 365, Intune and Azure. Expertise in Infrastructure Domains, DNS, DHCP and Group Policies. Experience working with VMWare and virtualisation platforms. Familiarity with ITIL practices, SLAs, KPIs and service management. Excellent communication and stakeholder management skills. Participate in a 24x7x365 on call rota. Approx. 1 week in every 5. (subject ...