3 of 3 Remote/Hybrid QA Jobs in Merseyside

delivered successfully Supporting the development of digital tools and workflows using platforms such as Power Apps, Power Automate and Power BI Carrying out quality assurance checks to ensure websites and digital content meet high standards for accuracy, compliance and user experience Monitoring website and digital performance data to identify opportunities ...

product roadmap, delivery lifecycle and successful implementation of a suite of established digital products. Working closely with senior leadership, development teams, designers, QA engineers and customer stakeholders, you will drive product evolution whilst ensuring projects are delivered on time, within scope and to a high standard. The role combines product … Managing the end-to-end product lifecycle from concept and scoping through to launch and ongoing optimisation. Coordinating cross-functional teams including Development, Design, QA and Infrastructure. Managing delivery timelines, risks, dependencies and stakeholder communications. Supporting the launch and adoption of new product features and platform enhancements. Ensuring high standards ...

complex or sensitive cases, including complaints Quality, Compliance & Process Ensure adherence to regulatory requirements and internal processes Oversee complaint handling and response quality Monitor quality assurance outcomes and identify improvement opportunities Ensure all activity meets audit and compliance standards Performance & Continuous Improvement Manage KPIs across quality, productivity, and customer outcomes … QA insights, and feedback to drive improvements Monitor workloads, volumes, and service levels Support change initiatives and evolving digital communication strategies Customer Care Ensure vulnerable customers are identified and appropriately supported Promote a customer-first and empathetic approach across the team About You Essential: Proven experience in a team leadership ...