3 of 3 Remote/Hybrid Service Delivery Jobs in Merseyside

Your primary role as an IT Support Apprentice is to deliver excellent technical on-site support with outstanding customer service to all users across the business. Role Deliver excellent customer and technology services via the service desk channels Use service monitoring tools to aid problem-solving … service delivery Use automation where possible to support the automatic resolution or mitigation of issues Support, develop and coordinate the effective functioning of business applications Contribute to the planning of application scalability, configuration changes and releases Providing virtual support for staff working remotely as well as on-site. ...

business services and products. Your primary role as an IT Support Apprentice is to deliver excellent technical on-site support with outstanding customer service to all users across the business. Please note: All applicants must to be willing to work from the Manchester Office on occasion to attend training … later than 9am as well as being willing to cover the 8am - 4pm as needed. Responsibilities: Deliver excellent customer and technology services via the Service Desk channels Use service monitoring tools to aid problem solving and service delivery Use automation where possible to support the automatic ...

controls, audits and improvements * Proactively identify issues, solve root causes and improve processes and security posture Requirements * Strong background in IT support, infrastructure and service delivery within a business environment * Experience leading or supporting Cyber Essentials with exposure or interest in ISO27001 frameworks * A curious, problem solving mindset ...