Senior Technical Support Engineer
- Hiring Organisation
- Reed Technology
- Location
- Liverpool, North West, United Kingdom
- Employment Type
- Permanent Contract, Hybrid
- Salary
- £38,000
improving customer IT environments. Key Responsibilities Act as an escalation point for support teams, owning complex incidents through to resolution. Troubleshoot and support Windows Server, Microsoft 365, networking and cloud environments. Administer Active Directory, Microsoft Entra ID, Group Policy, DNS and DHCP. Support Microsoft 365 services including Exchange Online … years' experience in IT support, infrastructure or a similar technical environment. Strong 2nd Line support experience with exposure to technical escalations. Good knowledge of Windows Server and Active Directory. Microsoft 365 administration experience. Experience supporting Microsoft Entra ID and user/device management. Solid networking knowledge including TCP/ ...