1 of 1 Remote Lead Jobs in Middlesex

Hands on in leading the implementation project for MS Dynamics 365 Experience in roll out in Multi- countries MS Certificates Job Title: Dynamics 365 Implementation Lead Location: Uxbridge, London (Hybrid) Salary: £70,000–£75,000 Right to Work: Must hold UK settled status or a British passport About the Role: We are looking for a Dynamics 365 Implementation Lead for … a global brand to lead the rollout of Microsoft Dynamics 365 Customer Service (Case Management and Customer Insights) and Contact Centre across our EMEA and APAC businesses . You will play a key role in integrating CRM with existing systems, including D365 F&O and Salesforce Commerce Cloud , and ensuring a seamless experience for both B2C and B2B customers. This … teams, and continuously improve CRM processes. You will work with internal stakeholders, 20 countries, and external partners to deliver a scalable, user-focused CRM platform. What You’ll Do: Lead end-to-end CRM implementation projects, from planning to rollout and ongoing support Integrate Microsoft Dynamics 365 with ERP and eCommerce platforms Define, document, and optimise CRM processes, user journeys More ❯