and information when needed Candidates should have technical knowledge and experience in the following areas: PC hardware fault finding and repair MicrosoftOffice365 Technologies (SharePoint, OneDrive, Exchange) Microsoft Azure General PC and laptop troubleshooting Hardware and software experience, including peripherals and accessories Upgrading hardware, cloning … drives, and data backup Installation, configuration, and maintenance of Microsoft Windows 10 & 11 MicrosoftOffice (2016, 2019, Office365 Apps) Network Fundamentals (TCP/IP, DHCP, DNS, VPN, Routing) Wireless networking maintenance and fault resolution ADSL/FTTC/FTTP/Leased Line/4G & 5G … Broadband TCP/IP, Routers, VPN, Firewalls VoIP Phone technology Wi-Fi Systems Microsoft Windows Server 2016 and later Active Directory Apple Mac (desirable but not essential) At least 1 year of experience in an IT Support Role The ideal candidate will be: Analytical and problem-solving oriented A more »
e.g. firewall policies, VPN, IPS, filtering, EPDR) LAN/WAN technologies, with networking concepts such as TCP/IP, DHCP, DNS Advanced knowledge of Microsoft 365. In the role you will accurately diagnose software and hardware faults and to be able to resolve a large proportion of client issues more »
e.g. firewall policies, VPN, IPS, filtering, EPDR) LAN/WAN technologies, with networking concepts such as TCP/IP, DHCP, DNS Advanced knowledge of Microsoft 365. In the role you will accurately diagnose software and hardware faults and to be able to resolve a large proportion of client issues more »
solutions (e.g. firewall policies, VPN, IPS, filtering, EPDR) LAN/WAN technologies, with networking concepts such as TCP/IP, DHCP, DNS Knowledge of Microsoft 365. In the role you will accurately diagnose software and hardware faults and to be able to resolve a large proportion of client issues more »
password issues Provide or update documentation to help with processes Prioritising and managing many open cases at one time Technical and personal requirements: Office365 Administration Knowledge of basic networking inc protocols Antivirus/Security platforms Windows Operating Systems and Server support Virtualisation - Citrix, VMWare or Hyper-V more »