2 of 2 1st Line Engineer Jobs in the Midlands

1st Line engineer, you will be responsible for assisting in 1st Line team in overall operation & support for our customers. This will include supporting our customers with requests and incidents remotely. Additionally, you will be a point of contact for the main … Service Desk Team supporting our workshop, Field, 2nd line & 3rd line teams during day-to-day operation. Working as part of a team of seven, you’ll swiftly handle incoming calls to the Service Desk, effectively prioritising tickets to ensure technical queries are resolved quickly ...

based within the IT Team, forming part of the internal IT Operations department at our Mossfield Road site. This position is a front-line role, providing direct IT support to staff across the Don-Bur Group. Role Installation and replacement of IT hardware and equipment across … apprenticeship programme alongside your employment and continue professional development during this time. This may include training in areas such as: Level 4 Network Engineer or infrastructure-focused apprenticeship pathways Vendor certifications (e.g. Cisco CCNA or equivalent) Cyber security fundamentals and modern security practices Microsoft infrastructure, cloud and security ...