7 of 7 Actionable Recommendations Jobs in the Midlands

systematic approach to gathering customer insights through continuous research, competitor & Voice of Customer analysis. Engage others in the team with proactive customer feedback collection and sharing Translate insights into actionable recommendations, advocating for changes that will directly impact customer satisfaction and loyalty Communicate key insights and action requirements in a convincing and engaging manner to decision makers Customer … comprehensive customer journey maps that encompass customer touchpoints, emotions, and opportunities based on insights Regularly review and update journey maps to reflect evolving customer expectations and market trends Provide recommendations and improvements for existing projects and new project planning based on journey mapping outcomes CX Metrics and KPIs Define and track key performance indicators (KPIs) suitable for luxury customers More ❯

robust mitigation strategies to ensure design robustness and scalability. Feasibility Studies and Reporting: Lead feasibility studies, critically analyzing test data, simulation results, and performance metrics. Deliver comprehensive reports with actionable recommendations to guide further development and decision-making. Effectively communicate feasibility study outcomes, technical insights, and project progress to stakeholders, ensuring clarity and alignment with business goals and More ❯

Skills and Experience: Essential: - Experience conducting usability studies and user testing - Understanding of core principles of user-centred design and interaction - Ability to identify usability issues and make clear, actionable recommendations - Confident in testing physical, digital and immersive prototypes - Strong communication skills with the ability to present findings effectively - Proactive and collaborative mindset, comfortable working in agile delivery More ❯

Quantitative Schedule Risk Assessments (QSRA), to enhance project delivery. •Impact Assessments: Conduct impact assessments for early warnings or compensation events arising from our supply chain or Project Manager, providing actionable recommendations for corrective actions. •Supplier Validation: Assess and validate supplier returns during the procurement phase and monitor contractor progress throughout the design and delivery phases by attending site More ❯

perform comprehensive IT & cybersecurity audits in line with industry regulations and company policies. Evaluate the adequacy and effectiveness of IT controls and governance frameworks. Prepare detailed audit reports with actionable recommendations for improvement. Collaborate with stakeholders to ensure compliance with regulatory requirements. Provide expert advice on IT risk management and control best practices. Monitor the implementation of audit … recommendations to ensure timely resolution. Stay updated on technological advancements and emerging risks relevant to the financial services industry. Support junior team members through knowledge sharing and mentorship. Profile A successful Principal IT Auditor should have: Professional qualifications such as CISA, CISSP, or equivalent. Proven expertise in IT auditing and risk assessment, ideally within financial services. Strong knowledge of More ❯

priorities, and the pressures of live incidents. Skilled at capturing end-user requirements from diverse roles, from senior officers to frontline responders. Able to translate operational needs into clear, actionable recommendations for both technical and non-technical stakeholders. Comfortable engaging with senior leadership, technical delivery teams, and frontline staff, adapting style as needed. Experienced in managing operational change More ❯

methods to assess digital interfaces. - Collaborate with UX Designers to identify friction points and recommend improvements to usability and flow. - Capture and communicate user insights in a clear and actionable format to support design decisions. - Contribute to the creation of benchmarking insights, user personas, and attribute tracking. - Actively participate in sprint planning, maintain relevant testing documentation, and support early … What You Will Bring: - Proven experience conducting usability studies and user testing. - Strong understanding of user-centred design principles and interaction design. - Ability to identify usability issues and provide actionable recommendations. - Excellent communication skills to present findings effectively to multidisciplinary teams. - A proactive and collaborative mindset, comfortable working in an agile environment. In this role, you will play a More ❯