1 to 2 of 2 Customer Engineer Jobs in the Midlands with Remote Work Options

Job Title: Technical Customer Support Engineer Reports to: Senior Technical Customer Support Engineer Location: Hybrid – Spalding/Home 3 month FTC The LightSpeed Experience Rewarding experience. Meaningful outcomes. Making a difference in people's lives. That's what motivates us. Embrace diversity. Celebrate inclusion. Champion ideas. … CRM in line with SLA’s and departmental process Provide regular updates both to customers and Internal stakeholders for the progression of faults. Manage customer expectations at all times ensuring they are kept fully up to date on the progress of the issue in plain jargon free language Support … guidance on the issue(s) as reported. Providing ad-hoc reports as required to seniors What we need from you First/second level customer facing NOC engineering diagnostic and triage experience. Knowledge and use of customer relationship management tools including Remedy, Salesforce etc. Attention to detail with more »

Order Ref : 39285 Position Title : Customer Attributes Engineer Duration: 3 Month Rolling Contract Location: Gaydon Division: Vehicle Engineering Position Description: Vehicle NVH is a key technical department within the product creation process, leading the engineering from concept to customer. Working here, you'll give our vehicles their unique … characteristics, ensuring the many aspects of refinement required to achieve the customer expectations for all the Clients' programmes. It is all part of creating vehicles that delight customers and set us apart from the competition. The NVH Attributes Refinement Group encompasses 3 distinct teams; Prevention, Delivery and In-service … development, manufacturing, launch until end of product life cycle. Your will play a pivotal role within the In-service Performance team to enhance the customer satisfaction by delivering vehicles free from abnormal noise (Squeak & Rattle) and water leaks. Your primary role will be to gather facts to make a more »