7 of 7 Remote/Hybrid Customer Insight Jobs in the Midlands

Role: Functional Consultant Dynamics 365 CE (Customer Insights & Journeys) Location: Birmingham (Hybrid: 1 2 Days a Month On-Site) Salary: £45,000 - £56,500 Contract: Fixed-Term (12 Months) Network IT are supporting our clients large-scale digital customer engagement transformation , we are seeking an experienced Functional Consultant … functional lead for Microsoft Dynamics 365 Customer Engagement (CE) . More specifically, Customer Insights and Customer Journeys , supporting the organisation in delivering data-driven, personalised customer experiences at scale. This is a senior, hands-on role within IT Services, combining functional leadership, solution design, and delivery ...

through the CRM (Salesforce). Take ownership of outbound sales efforts, including lead generation, conversion of incoming enquiries, proposal management, and relationship development. Champion customer insight and feedback across the business, ensuring client needs are reflected in service development. Build and maintain strong commercial relationships with OEMs, Tier … makers within the automotive and manufacturing sectors. Ideally degree qualified with experience in B2B sales with the ability to build and maintain senior-level customer relationships: Ability to understand complex services and communicate them in a customer-focused way. Proficient with MS Office and CRM platforms (Salesforce preferred ...

post is subject to DBS clearance. Hays Technology are working in partnership with a large public sector organisation in Coalville to recruit a Senior Insight Analyst to join their Technology team on a temporary basis. The successful candidate will focus on transforming data into actionable insights that drive decision … core record systems and processes. In order to apply, you must have the following skills and experience: Previous experience as a Data or Insight Analyst preferably within social housing, local government, or public sector organisations. Experience with housing-related data: Familiarity with housing management systems (e.g., MRI, Northgate, Civica ...

make a meaningful impact for users. Lead the full product lifecycle: discovery, prototyping, testing, launch, and ongoing optimisation. Develop clear product roadmaps informed by customer insights, data analysis, and cross-functional input. Work closely with engineering to support technical decision-making and ensure smooth delivery of product features. Requirements ...

account development, while building and leading a local team over time. You will act as the regional authority on go-to-market strategy, customer behaviour, and cultural nuance, working closely with global Marketing and Sales teams. This role suits someone who is passionate about marketing research, data-led decision … DACH market internally, clearly articulating opportunities, risks, and investment needs. Marketing Strategy, Research & Execution Lead market research initiatives to continuously deepen understanding of DACH customer segments, buyer behaviour, and competitive landscape Translate insights into clear positioning, messaging, and campaign strategies Localise and optimise all marketing touchpoints, including website content ...

Role: Functional Consultant Dynamics 365 CE (Customer Insights & Journeys) Location: Birmingham (Hybrid: 1 2 Days a Month On-Site) Salary: £45,000 - £56,500 Contract: Fixed-Term (12 Months) Network IT are supporting our clients large-scale digital customer engagement transformation , we are seeking an experienced Functional Consultant … functional lead for Microsoft Dynamics 365 Customer click apply for full job details ...

looking for a proactive and customer-focused Client Success Manager to support the launch and growth of a new software product. As the first Client Success Manager, you will play a key role in onboarding new customers, ensuring they realise value quickly, and building strong foundations for long-term … technical setup, training clients, reviewing early data, and supporting customers through their first 30 days. You will also contribute to product development by sharing customer insights, improving onboarding processes, and helping shape future training materials. The role requires confidence handling customer queries, including sensitive or challenging conversations ...