2 of 2 Demand Management Jobs in the Midlands

Service Manager Key Responsibilities Service Leadership & Governance Own the end-to-end performance, governance, and continual improvement of IT services. Develop and maintain service management strategies, operating plans, and improvement roadmaps. Act as the senior service management lead, ensuring business priorities are translated into effective service outcomes. Chair … service reviews and governance forums, providing clear updates on performance, risks, financials, and improvement activities. Service Desk Management Lead and develop the Service Desk function, including Service Desk Agents and Service Analysts. Ensure consistent processes for incident and service request intake, triage, prioritisation, routing, communication, and fulfilment. Set clear ...

ability to lead change and mobilise specialist teams, rather than deep technical expertise or an extensive Digital & IT career. You will own prioritised demand into shared service and product organisations, oversee delivery, adoption and business benefits, and remain the senior escalation point for manufacturing Digital & IT services and risk. … with operational and technical teams to deploy and embed solutions such as manufacturing execution, automation, data and AI, planning and quality technologies. Portfolio and Demand Management: Create and own a prioritised manufacturing Digital & IT portfolio, balancing operational need, strategic value, risk, affordability and capacity across sites and value ...