Functional Developer
- Hiring Organisation
- rated traders ltd
- Location
- Lincoln, Lincolnshire, United Kingdom
- Employment Type
- Full-Time
- Salary
- £360.00 - £420.00 per day
Functional Developer Dynamics 365 Contact Centre & CRM Key Requirements Functional Developer Functional Developer Experience configuring and supporting Dynamics 365 Customer Service and Contact Centre. Ability to interpret business requirements as well as solution architect designs and translate them into functional CRM and contact centre solutions. Knowledge of case management, queues … between development, test and production environments. Strong troubleshooting, stakeholder engagement, and documentation skills. Understanding of security, governance, and data protection requirements. Role Purpose Functional Developer To configure, deploy and support Dynamics 365 Customer Service and Contact Centre solutions, delivering CRM, telephony, automation and customer service improvements aligned to business requirements. ...