IT Support Specialist
- Hiring Organisation
- Pertemps Leicester
- Location
- Meriden, Coventry, West Midlands, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £28,000 - £31,000 per annum
Support Specialist, or in a strong second-line/senior support role Experience handling complex or escalated IT issues Strong troubleshooting skills with a methodical approach to identifying root causes Good understanding of Microsoft 365, cloud services and user access management Experience supporting business systems such as CRM platforms … Familiarity with ITIL processes and working in a structured service desk environment Experience working with third-party vendors or external support teams Strong communication skills with the ability to explain technical issues clearly Experience supporting or mentoring junior team members Good documentation skills and attention to detail ...