3 of 3 Remote/Hybrid ISO/IEC 20000 Jobs in the Midlands

Customer Experience Director

Location
Lincoln, England, United Kingdom
optimise performance and maintain profitability. Champion customer success by ensuring services align with client expectations and deliver tangible business value. Maintain compliance with ISO, CE+, and GDPR standards, embedding best practice across all service operations. Mentor, coach, and develop leadership capability within the customer experience and support functions ...

Senior Transition Manager

Hiring Organisation
Version 1
Location
Birmingham, West Midlands (County), United Kingdom
Salary
£ 70 K
Place to Work Recognised as a leader in AI & digital transformation consulting with global delivery footprint With 3,800+ people and revenues exceeding 347m / 302m, Version 1 is a market leader in Oracle, Microsoft, and AWS consulting services – and one of the fastest-growing digital consultancies in Europe. … onboarding and service expansion programmes.Ensure robust transition plans, governance structures, RAID management and communication plans are in place.Lead Service Acceptance Criteria reviews and Go / No-Go decision-making activities.Oversee knowledge transfer, service readiness, shadowing and operational handover activities.Manage risks, issues and dependencies to ensure successful customer mobilisation.Drive consistent ...

Senior Transition Manager

Hiring Organisation
Version 1
Location
Birmingham, UK
Employment Type
Full-time
Place to Work Recognised as a leader in AI & digital transformation consulting with global delivery footprint With 3,800+ people and revenues exceeding 347m / 302m, Version 1 is a market leader in Oracle, Microsoft, and AWS consulting services – and one of the fastest-growing digital consultancies in Europe. … service expansion programmes. Ensure robust transition plans, governance structures, RAID management and communication plans are in place. Lead Service Acceptance Criteria reviews and Go / No-Go decision-making activities. Oversee knowledge transfer, service readiness, shadowing and operational handover activities. Manage risks, issues and dependencies to ensure successful customer ...