Derby, Derbyshire, United Kingdom Hybrid / WFH Options
TurnerFox Recruitment
IT Support Technician Location Derby - Hybrid after training Salary: Dependent on experience Are you looking to grow your career in IT support? We're seeking a friendly and skilled IT Support Technician/1st Line Support Engineer to join a busy support team, delivering excellent service across Office 365, Windows 10/11, Intune, Azure … solving, troubleshooting, and providing clear, reassuring solutions to end users. From password resets to connectivity issues, you'll be the first point of contact and a trusted voice for IT support. The role of IT Support Technician will involve: Respond to IT support requests via phone, email, and ticketing system. Diagnose and resolve issues across hardware … to 2nd Line Support where necessary. Accurately log incidents and resolutions using a ticketing system. Configure and set up new laptops, desktops, and mobile devices. Ensure data protection and IT security best practices are followed. The ideal candidate for the IT Support role will have Skills & Experience: Experience in IT Support/Helpdesk/Service Desk/ More ❯
Atherstone, Warwickshire, England, United Kingdom Hybrid / WFH Options
Aldi
The role of the National ITTechnician is to work as part of a wider team to support the business by fulfilling incident and request tickets by providing excellent customer service whilst working to ITIL best practices.Due to the nature of this work, the role is primarily based at the head office in Atherstone, although some travel may … maintaining information in an asset management system. Perform regular stock checks. Test equipment returned and recycle for use in the business. Arrange repairs with hardware vendors Build and handover IT devices to our end users. Support and physically install equipment onsite. On-site Regional support for rollouts/new Regions (some UK, and European travel may be required). More ❯
Northampton, West Northamptonshire, Northamptonshire, United Kingdom Hybrid / WFH Options
Ricoh
Change your job, change your workplace, change your future... We are actively building diverse teams and welcome applications from everyone Role: IT Support Technician Apprentice Located: Northampton (Ricoh operate a vibrant working policy giving you flexible hybrid working options) Package:Competitive salary plus bonus and excellent company benefits About Ricoh: Ricoh is a global technology business. As a … transform communications. To keep up with the pace of change in the workplace, we have built an extensive portfolio of innovative, industry-leading digital services spanning everything from Cloud & IT infrastructure solutions to process automation tools. Everything we do is designed to help individuals achieve fulfilment through work. Through technology, we make work smarter and more creative. Enabling people … have Good telephone manner Good customer handling skills desirable Written communication skills to enable effective communication with internal and external contacts Problem solving skills Negotiation skills Good level of IT literacy Able to work under pressure We are an equal opportunities employer We are open to discussing adjustments to the recruitment process if needed. No applicant or employee will More ❯