3 of 3 Remote Knowledge Management Jobs in the Midlands

Job Title: Knowledge Base Editor Location: Whitley, Coventry (Hybrid Office Days Tue/Wed) Rate: £27.21ph via an Umbrella Company (Inside IR35) or £20.35ph PAYE Employment Type: Contract (12 Month Contract) Hours: Standard 40 Hours Per Week Reference: J36326668 Job Description: We are looking for a detail-oriented and proactive Knowledge Base Editor to join our Customer Relationship … our agents but also in the future fuel AI-driven customer service tools. You'll work closely with Subject Matter Experts, Operational Teams, and Technology Partners to ensure our knowledge base is accurate, accessible, and aligned with business goals. Your work will directly support service efficiency, consistency, and customer satisfaction. Key Responsibilities: Develop and maintain clear, concise, and user … friendly knowledge articles, FAQs, and process documentation. Collaborate with teams to gather information and translate complex processes into easy-to-understand content. Ensure all content is up-to-date, relevant, and aligned with brand tone and service standards. Monitor usage and feedback to continuously improve knowledge base effectiveness. Support the rollout of new services and processes by creating More ❯

Knowledge Base Editor 12-month initial contract Hybrid working - Whitley, CV 27.21ph (Inside IR35), 40 hrs pw Applicants MUST have proof of immediate, on-going and valid eligibility to work full time in the UK and travel within the EU. About the company I am currently recruiting on behalf of an automotive OEM, based in Whitley, who are seeking … a Knowledge Base Editor to join their team Job Description As Knowledge Base Editor, your main responsibilities include: Develop and maintain clear, concise, and user-friendly knowledge articles, FAQs, and process documentation. Collaborate with teams to gather information and translate complex processes into easy-to-understand content. Ensure all content is up-to-date, relevant, and aligned … with brand tone and service standards. Monitor usage and feedback to continuously improve knowledge base effectiveness. Support the rollout of new services and processes by creating supporting documentation. Work with digital tools and platforms to manage content workflows and publishing. Qualifications/Skills needed Proven experience in content editing, technical writing, or knowledge management. Experience working in a More ❯

Knowledge Base Editor 12-month initial contract Hybrid working - Whitley, CV £27.21ph (Inside IR35), 40 hrs pw *Applicants MUST have proof of immediate, on-going and valid eligibility to work full time in the UK and travel within the EU.* About the company I am currently recruiting on behalf of an automotive OEM, based in Whitley, who are seeking … a Knowledge Base Editor to join their team Job Description As Knowledge Base Editor, your main responsibilities include: Develop and maintain clear, concise, and user-friendly knowledge articles, FAQs, and process documentation. Collaborate with teams to gather information and translate complex processes into easy-to-understand content. Ensure all content is up-to-date, relevant, and aligned … with brand tone and service standards. Monitor usage and feedback to continuously improve knowledge base effectiveness. Support the rollout of new services and processes by creating supporting documentation. Work with digital tools and platforms to manage content workflows and publishing. Qualifications/Skills needed Proven experience in content editing, technical writing, or knowledge management. Experience working in a More ❯