End User Support Analyst - Birmingham
Birmingham, West Midlands, West Midlands (County), United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Crimson
technical incidents and service requests for devices like iPhones, iPads, PCs, and laptops. The EUS Analyst will interface with IT Service Desk, Major Incident Management, Asset Management, Change Management, and Problem Management. The role requires maintaining operational processes and procedures, supporting escalations, and ensuring high-quality IT … iPhones, iPads), office telephony, and WiFi Configuring Firmware/BIOS according to standards Operating System tasks (installing, updating, remediating Microsoft Windows) End point software management (installing, updating, remediating Microsoft Office) Experience with Mobile Device Management (device enrolment/un-enrolment via Mobile Iron) Enterprise … management systems (device updates, software installation using Microsoft SCCM, McAfee, PGP, BitLocker) Deployment technologies (pre-boot configuration, device boot sequences with Microsoft SCCM, Microsoft MDT) Interested? Please submit your updated CV to Lewis Rushton at Crimson or immediate consideration. Not interested? Do you know someone who might More ❯
Employment Type: Permanent
Salary: £39000/annum
Posted: