5 of 5 Network Support Jobs in the Midlands

when required Full Time, Permanent Salary - up to £55,000-£60,000 dependent on experience. Here at Serco, we are seeking an experienced Product Support Engineer to deliver Network Standard Services across the UK and our European offices working in our Network product team and interacting with … functionality, helping develop short and long-term roadmaps for the service ensuring it continues to meet the business needs. You will contribute to the Network Standard Service technical designs by working with the Network Product Owner, Product Managers, IT Directors, and the business to gather functional and performance … requirements, determining technical specifications, identifying financial costs to the Network Standard Service Product Owner, and supporting the time-integrated plans for Network Standard Service introduction. As a technical Lead you will also ensure that the service functionality and adoption efforts support Serco and the Divisions overall strategy More ❯

your career or looking to progress as an industry professional, Node4 has a place for you. About the role As a 2nd Line Senior Network Support Engineer, you'll be at the forefront of our support function managing critical incidents, performing deep technical troubleshooting, and supporting strategic … networking environments across multi-vendor platforms including Cisco, Juniper, and Fortinet. You'll also be part of a shared on-call rota, ensuring consistent support for high-priority issues outside of standard hours. Key Responsibilities Act as a senior escalation point for 2nd line network incidents and service … requests. Provide advanced troubleshooting for routers, switches, firewalls, and VPNs. Configure, maintain, and optimise hardware from Cisco, Juniper, and Fortinet. Lead or support the delivery of network upgrades, migrations, and integration projects. Guide and mentor 1st/2nd line engineers, sharing knowledge and promoting best practices. Support More ❯

Role: 3rd Line Network and Support Engineer Location: Wales/Birmingham/Fully remote Salary: £40,000 - £50,000 + Car Allowance (DOE) I’m looking for a skilled 3rd Line Network and Support Engineer to join a great client based in Birmingham/Wales. In … this role, you’ll provide technical support, resolve major outages, and manage internal and external networks. Key Responsibilities: •Take ownership of support calls and resolve issues efficiently. •Lead troubleshooting for major outages (including ransomware/crypto attacks). •Maintain and configure hardware/software systems. •Monitor system performance More ❯

Purpose of Role: Are you passionate about IT? Do you like problem-solving and embracing innovation? Join our internal support team at Vinci Energies UK & ROI as an IT Support Engineer, supporting a range of software and hardware across 25 offices in the UK and ROI. Role Overview … We are looking for a knowledgeable and experienced IT Support Engineer to join our technical team in Coventry. The ideal candidate will have a proven history of troubleshooting and resolving technical issues for a client base of 1350 users via remote connectivity, telephone, or email. Key Responsibilities: 1.Customer Support … the UK. Provide excellent levels of customer service at all times. 2.Remote Diagnostics: Perform detailed fault diagnostics by remotely accessing customer environments. 3.On-Site Support: Travel to customer sites as required for planned meetings or project work. 4.Maintenance and Preparation: Run daily checks on backups and carry out preventative More ❯

Job Description: Maintaining a strong focus on customer service is paramount for addressing all support inquiries while adhering to service management principles. We are looking for an entry-level employee to join our team. If you are willing to learn and develop, this position is ideal for you. Requirements … are desirable. Responsibilities: Assist with administrative and operational tasks. Answer calls and manage correspondence. Organize and maintain files and documents. Participate in projects and support daily activities. Benefits: Transportation allowance. Meal allowance. Medical assistance. Training and professional development opportunities. More ❯