2 of 2 Remote/Hybrid Operations Manager Jobs in the Midlands

Contact Centre Operations Manager - Contract 6-12 months | £650-£750 per day | Inside IR35 | Insurance | 1 day per week onsite (Birmingham) We are seeking an experienced Contact Centre Operations Manager to lead a large-scale Insurance contact centre while progressing the next phase of a Target … This role combines hands-on operational leadership with TOM delivery, supporting both day-to-day performance and transformation. Key experience required: Senior Contact Centre Operations leadership within Insurance or highly regulated Financial Services Management of large, multi-channel contact centres (250+ FTE) Proven delivery of Financial Services Contact Centre ...

Could be based in Nottingham or London * Macildowie are working with a client based in Nottingham to recruit a Senior People Operations Manager but this isn't your average People Ops role - it has a strong focus on governance, process optimisation, owning data integrity, systems, payroll and also … company’s continued growth, sitting within a forward-thinking People function. Reporting into senior leadership, the role will take ownership of core People Operations activity, allowing senior stakeholders to focus on strategic delivery. Key responsibilities will include: Overseeing payroll processes, ensuring accuracy and effective sign-off Managing and improving ...