12 of 12 Remote Performance Management Jobs in the Midlands

focused heavily on measuring/tracking deliverables to customers. This role is fundamental to their support delivery strategy, ensuring timely, high-quality technical support through clear operational oversight, team performance management, and hands-on execution. This is not a technical contributor role; it is a people's leadership role, with a strong emphasis on performance management … teams in fast-paced delivery environments. As a Delivery Leader, you will manage a team of Technical Support Specialists and Senior Specialists. You will be accountable for support availability, performance, and customer experience in your region, driving measurable improvements in key metrics such as case resolution time, SLA adherence, escalations, and customer satisfaction. You'll also work closely with … peers, Product, and Support Operations, to continuously raise the bar on operational excellence and user outcomes. The Role: You will own daily support execution for your region, ensuring consistent performance against operational goals and SLAs as well as managing and optimising staff coverage, team availability, and queue balancing in collaboration with Support Operations and Workforce Planning. You will ensure More ❯

require to work on other DT projects as needed. About you: Experience of project management. Strong understanding of HR & Payroll end to end business processes, particularly around Employee Information Management, Time and Attendance Management, Performance Management, Case Management, Employee Self-Service (ESS) & Manager Self-Service (MSS). Hands-on expertise on solution testing and organising … user acceptance testing. Experience of identifying and finding solutions to problems. Experience at identifying opportunities and evaluating and mitigating issues and risks. Knowledge of project management methodologies and frameworks, such as PRINCE 2 and Agile. Benefits Flexitime and hybrid working model (subject to criteria) Enhanced contributory Pension Enhanced Maternity & Paternity allowance 25 days annual leave plus statutory bank holidays More ❯

team, youll be focused on delivering the products and services our customers need. Thats everything from lubricants, aviation and next-generation mobility such as electric vehicle charging and fleet management services through to our forecourt retail sites, taking in sales and marketing along the way. Youll be part of a highly connected, digitally focused, agile team that strives to … be the very best partner for our customers. About the role You will work with the Hardware Planning and Performance Manager and your team of product Specialists to support the growth of the bp pulse charging network by providing a standardized and simple portfolio of safe, reliable and cost-effective hardware configurations that deliver a great customer experience What … you will deliver Leading portfolio management for Payment Systems and Terminals (incl. techno-economic assessments), ensuring a standardized and simplified portfolio which delivers optimum TCO Leading the life-cycle management for Payment Systems: Managing requirements; Managing Onboarding and Delivery; Managing maintenance and incident resolution; Managing decommissioning of hardware Developing future Payment Systems strategy and roadmap, leveraging standardization and More ❯

how and where it matters most. Connect to your opportunity Drive the execution of GLCP support programming across four key dimensions: account leadership, GLCP engagement, account growth initiatives, and performance management. Provide strategic, analytical, communications, and operational support to the Client Excellence leader and Program Lead. Oversee PMO operations, including managing regular meetings, tracking sprints, and monitoring the budgeting … MFs) by leveraging global firm knowledge, relationships, and resources. Deliver insights that drive growth by conducting thorough analysis and preparing impactful presentations for senior leadership. Execute the GCS GLCP performance management process, including goal setting and year-end consensus meetings. Act as the liaison with Deloitte Technology to implement changes in the performance management tool, ensuring … record of planning and executing integrated, global business programs. Executive presence with exceptional communication and presentation skills, capable of simplifying complex information into clear, actionable messages. Proficient in risk management, with the ability to identify and escalate project-related issues when necessary. Adept at multitasking and delivering results across multiple projects in a fast-paced, dynamic environment. Highly organized More ❯

Workday Adaptive Planning Manager - Birmingham/Hybrid (Workday Adaptive Planning Manager, EPM Manager, Enterprise Performance Management, Workday Adaptive, Adaptive Planning, Planning, Budgeting, Forecasting, Finance, Workday Adaptive Planning Manager, EPM Manager) Our client is a global innovator and world leader with one of the most recognisable names within technology. They are looking for an experienced Workday Adaptive Planning Manager … grow the company's EPM practice both internally and externally. The successful candidate will have strong application knowledge of Workday Adaptive Planning technology and data implementation, possess excellent stakeholder management skills and the knowledge/experience of consulting to design/deliver technology solutions that support driving a client's strategy. Relevant finance qualifications, such as ACA, CIMA, ACCA … Salary: £75k - £95k + Pension + Benefits To apply for this position please send your CV to Nathan Warner at Noir Consulting. (Workday Adaptive Planning Manager, EPM Manager, Enterprise Performance Management, Workday Adaptive, Adaptive Planning, Planning, Budgeting, Forecasting, Finance, Workday Adaptive Planning Manager, EPM Manager) NOIRUKTECHREC NOIRUKREC More ❯

clients across EMEA If so, why not read on From the very beginning, our client’s company had a unique vision: to offer a different kind of customer relationship management (CRM) software. They pioneered a solution that easily adapts to customer needs, and now, more than two decades later, they’re on a mission to help sales teams reach … to lead frontline support execution across your designated region. This role is foundational to their support delivery strategy—ensuring timely, high-quality technical support through clear operational oversight, team performance management, and hands-on execution. As a Delivery Leader, you will manage a team of Technical Support Specialists and Senior Technical Support Specialists. You will be accountable for … support availability, performance, and customer experience in your region, driving measurable improvements in key metrics such as case resolution time, SLA adherence, escalations, and customer satisfaction. You’ll also work closely with your global peers, Product, and Support Operations to continuously raise the bar on operational excellence and user outcomes. This role operates on a hybrid model, with a More ❯

clients across EMEA ? If so, why not read on ? From the very beginning, our client’s company had a unique vision: to offer a different kind of customer relationship management (CRM) software. They pioneered a solution that easily adapts to customer needs, and now, more than two decades later, They’re on a mission to help sales teams reach … to lead frontline support execution across your designated region. This role is foundational to their support delivery strategy—ensuring timely, high-quality technical support through clear operational oversight, team performance management, and hands-on execution. As a Delivery Leader, you will manage a team of Technical Support Specialists and Senior Technical Support Specialists. You will be accountable for … support availability, performance, and customer experience in your region, driving measurable improvements in key metrics such as case resolution time, SLA adherence, escalations, and customer satisfaction. You’ll also work closely with your global peers, Product, and Support Operations to continuously raise the bar on operational excellence and user outcomes. This role operates on a hybrid model, with a More ❯

be responsible for developing and executing a data strategy that drives business growth, in addition they will also be responsible for the leadership and governance of supplier and contract management for the data function. There are 4 teams this person will be leading: Data Business Partners - looking after data reporting, Stakeholder engagement & gatekeeper for the DevOps Data Management … years' experience leading data teams Strong Experience of data governance, compliance and information security frameworks in a regulated environment Managing suppliers and partner relationships including contract negotiations, performance management to deliver exceptional service. Proactive hands-on management style This is a hugely important role that will be an integral part of the organisations drive to make a More ❯

will: Lead the end-to-end planning cycle including annual budgeting, reforecasting, and long-range commercial planning. Deliver clear, precise financial analysis to enable proactive commercial decision-making and performance management. Develop and maintain dynamic financial models and dashboards that enhance visibility and forecasting accuracy. Own and improve executive reporting and board packs to provide compelling data narratives to More ❯

technical and product strategies, ensuring the successful delivery of software that meets business and client needs. - Collaborative Environment: Work closely with other Heads of Teams, Product Managers, and senior management to ensure unified and effective operational running. - Professional Growth: Engage in a role that offers both managerial and technical challenges, providing ample room for professional development and career progression. … technologies (ideally .NET, C, and Angular) and familiarity with cloud technologies (preferably Azure). - Experience with agile and waterfall methodologies, including Scrum and Kanban. - Proven track record in line management, covering mentoring, motivating, objective setting, training, and performance management. - Demonstrable experience in delivering technical work within time and budget constraints, with a solid understanding of the software development More ❯

technical and product strategies, ensuring the successful delivery of software that meets business and client needs. - Collaborative Environment: Work closely with other Heads of Teams, Product Managers, and senior management to ensure unified and effective operational running. - Professional Growth: Engage in a role that offers both managerial and technical challenges, providing ample room for professional development and career progression. … technologies (ideally .NET, C, and Angular) and familiarity with cloud technologies (preferably Azure). - Experience with agile and waterfall methodologies, including Scrum and Kanban. - Proven track record in line management, covering mentoring, motivating, objective setting, training, and performance management. - Demonstrable experience in delivering technical work within time and budget constraints, with a solid understanding of the software development More ❯

Head of IT Security Incident and Threat Management - Solihull Crimson and IMI have joined forces to build IMI's new security team, and we are looking for talented individuals to join us on this exciting journey. If you are passionate about IT security and want to be part of a dynamic team that is shaping the future of security … within a successful global company, we want to hear from you! We are seeking a highly skilled and experienced Head of IT Security Incident and Threat Management to join our team. In this role, you will be responsible for leading the strategic efforts to safeguard the company's digital assets against potential threats and incidents. This role requires a … seasoned professional with a deep understanding of cybersecurity, incident response an threat management within a FTSE 100 environment. The salary on offer for this position is between £90,000 and £110,000 per annum plus benefits. Please note this role is based on site for the first 3 months followed by a hybrid working arrangement. Key Responsibilities Develop and More ❯