14 of 14 Remote/Hybrid Performance Management Jobs in the Midlands

working across supplier relationships, contracts, and technology assets. Key responsibilities include: Managing end-to-end supplier contract lifecycle processes Leading on vendor governance and performance management activity Overseeing IT asset and software licence management Ensuring compliance with procurement and governance standards Reporting and spend analysis Identifying opportunities … optimise supplier performance and reduce costs Supporting service delivery teams with commercial and asset visibility To be considered sutiable for this service delivery role you will need to have the following skills/experience: Experience in IT contract management, vendor management, procurement management or IT asset ...

Reporting to: Service Operations Manager Responsible for: Fulfilling the contractual commitments with the customer, guaranteeing satisfaction for delivery outcomes, and accountable for driving aggressive performance management against delivery costs for the account. Job function Reporting to Service Operations Manager the Service Delivery Manager is responsible for ensuring … high-quality services to our tier 1 telecommunications customer and internal stakeholders. The role focuses on maintaining service standards, managing client relationships, monitoring performance, and driving continuous improvement to ensure customer satisfaction and service excellence. Specific responsibilities Use regular service review and other meetings to review customers’ current business ...

role - Lincoln based (hybrid working) - Salary up to £45,000 plus excellent benefits A well-established organisation is seeking an experienced Contracts and Asset Management Analyst to join its IT Service Delivery function. This is a pivotal role responsible for working across supplier relationships, contract management, IT asset … management, software licencing and IT procurement. Key responsibilities include: Managing end-to-end supplier contract lifecycle processes Leading on vendor governance and performance management activity Overseeing IT asset and software licence management Ensuring compliance with procurement and governance standards Reporting and spend analysis Identifying opportunities ...

contributor role, but, working collaboratively with the QA Leadership team, you will help mitigate risk, nurture talent, support skills development and drive high team performance, outputs and business objectives through coaching and mentorship What you'll do Monitoring: Monitoring, evaluating and reporting on performance and process execution across … standards and methodology, providing effective feedback and reporting on findings to QA Leadership and supporting with coaching and upskilling QA team members Process Management: Build and maintain knowledge of how our processes operate on the frontline, inclusive of set up and maintenance of key documentation for BAU, QA methodology ...

identity, and security controls operate effectively to support day to day business operations and absorb change safely. As part of the wider Technology Operations management team, the role balances operational stability, security risk, and performance, ensuring technology platforms are fit for purpose today and capable of supporting future … develop infrastructure and platform engineers. Foster a culture of ownership, accountability and continuous improvement. Ensure appropriate skills coverage and resilience within the team. Support performance management, development planning, coaching and mentoring. Work closely with the wider Technology team and Technology Management team. Act as a trusted operational ...

functional team (Environments, Product Application, Client Delivery), setting clear goals, operating rhythms, and quality standards. Drive end-to-end delivery (planning, estimation, execution, risk management) across concurrent initiatives, ensuring on-time outcomes. Establish engineering best practices (code quality, testing, release management, observability) and continuous improvement. Foster a culture … VSAM, DB2 Lead client onboarding, customizations, integrations, and migrationsbalancing speed, quality, and risk Qualifications Experience managing engineers (and managers/tech leads), coaching, performance management, and career growth. Experience in mainframe software engineering (design, performance, and operations). Hands-on expertise with Unix Operating systems, CICS, Batch ...

permanent basis. Paying £110,000 base + £9,000 car allowance + 15 bonus. Hybrid working. Extensive experience in enterprise scale IT portfolio management and change delivery, with accountability for complex, multi year programmes - Strong knowledge of governance frameworks, PMO practices, and financial management, including portfolio prioritisation, benefits … partners to achieve shared outcomes. - Proven capability in leading through managers, building high performing teams, developing leadership capability, and holding leaders accountable for delivery, performance, and cultural outcomes. - Expertise in managing external service providers and strategic partners, with strong commercial acumen across contract negotiation, supplier performance management ...

someone who deeply understands the DACH market, has a strong marketing foundation, and can combine strategy with hands-on execution. You will own regional performance across marketing, sales, and account development, while building and leading a local team over time. You will act as the regional authority … global objectives but tailored to local realities Act as the senior regional lead, setting priorities, targets, and execution plans across marketing, sales, and account management Build, manage, and develop a regional team over time, including hiring, coaching, and performance management Represent the DACH market internally, clearly articulating ...

trusted advisor to senior technology and business leaders, providing insight on technology risk and control effectiveness Produce clear, concise audit reports for senior management and Audit Committee audiences Identify emerging technology risks and contribute to the development of the annual audit plan Provide assurance and challenge across major change … initiatives, including digital transformation programmes and outsourced services Line manage and develop auditors, supporting technical capability, performance management and progression Undertake quality assurance reviews to maintain consistency and high standards across the audit portfolio Support ad hoc reviews, investigations and consultancy activity as required Profile Professional qualification such ...

DevOps or Platform Engineer with a solid background in software engineering and infrastructure who can bring experience working with the latest automation and config management tooling to create a fully automated deployment environment. In return this DevOps Engineer can expect a dynamic, engaging, R&D driven culture with extensive … premise and cloud (AWS, Azure) exposure - Strong Kubernetes experience - Experience delivering new tooling for infrastructures - Linux/GNU expertise would be a plus - Database performance management (MongoDB, PostgreSQL etc) - A background in software engineering would be extremely useful - A personality who feels comfortable working in a fast paced ...

reporting, whilst promoting positive growth of the business. The successful candidate will lead & support a team of data analysts, providing day-to-day guidance, performance management & strategic direction to deliver high-quality, insightful outputs. Responsibilities: Promote innovation by encouraging the use of new tools, technologies, and methodologies ...

infrastructure strategy, architecture standards, and technical roadmap across cloud, network, hosting, and end-user computing • Governing and overseeing the Managed Service Provider, ensuring strong performance management, compliance, risk control, and service assurance • Leading the infrastructure workstream for acquisitions, ensuring consistent, secure, and efficient integration of newly acquired businesses … governing enterprise infrastructure environments, including cloud, identity, networks, hosting, and security controls • Proven track record managing MSPs or outsourced partners, with clear ownership of performance, contracts, and technical quality • Experience defining and delivering infrastructure strategy in a scaling or multi-entity organisation • Strong stakeholder communication skills, with the ability ...

ROI. Lead Acquisition & Nurture Strategy: Drive strategies focused on scalable lead generation, qualification and tracking, flow of leads across various stakeholders, optimisations requirement, stakeholder management between teams and nurturing at various stages. Reporting & Governance: Deliver regular, structured reporting on lead flow, SLA adherence, enabling refinement across various stakeholders … lead management tactics. Cross-Functional Collaboration: Collaborate closely with stakeholders like Zapier, Bemycar, MSD to maintain accuracy, efficiencies, lead flow, leakages and identify roadmaps for further improvement. Essential Experience Required: Minimum 3-5 years of experience in data science, API integrations, and performance management. Experience in API integrations ...

Team Leader/Account Manager Salary: £35K - £50K + Personal Commission & Team Performance Bonus Location: Northampton (Office based) We’re looking for a motivated and experienced Team Leader and Account Manager to drive success in our Northampton office. As a Team Leader/Account Manager at Bechtle, you will … leadership to a team of IT sales professionals—setting clear expectations, driving a sales team, and coaching individuals on sales techniques, pipeline management, and account development. Alongside your leadership duties, you will actively contribute to revenue by managing personal accounts, engaging with customers and channel partners, pursuing new business ...