3 of 3 Performance Manager Jobs in the Midlands

Senior CRM Performance Manager Location: Hybrid - 2 days/week in Leicester Salary: Up to £80,000 + 5% bonus The Company A high-growth consumer membership business offering exclusive offers and experiences to key workers across the UK and beyond. With over 4 million active members and 15,000+ brand partnerships across retail, entertainment, and travel, this … business is scaling its CRM capabilities to deliver greater personalisation, engagement, and performance across its customer base. The Senior CRM Performance Manager will sit within the Lifecycle CRM team, owning tactical CRM performance delivery and working closely with commercial, trading, and partnerships teams to align on strategic goals. The Role This is a strategic and hands … on CRM role leading the performance arm of the lifecycle CRM function. You'll represent CRM in daily and weekly trading meetings, feed campaign performance into commercial strategy, and shape tactical execution. With line management responsibilities and close collaboration with stakeholders across trading, commercial, and partnerships, you'll have ownership over CRM-led growth and engagement initiatives. Key More ❯

Senior CRM Performance Manager Up to £85,000 Hybrid - Leicester(2 days per week in the office) THE COMPANY We are hiring for a CRM Manager to join a purpose-driven, membership-based platform offering exclusive discounts to emergency services, healthcare professionals, and other key workers. This rapidly growing business partners with top-tier brands to deliver … deliver tactical campaigns Analyse customer behaviour to enhance personalisation and increase campaign relevance Lead test-and-learn programmes to drive member engagement and optimise ROI Own and develop the performance CRM strategy, ensuring alignment with overall business goals SKILLS AND EXPERIENCE We're looking for someone who can hit the ground running and bring strategic thinking to a fast … paced environment. The ideal candidate will have: A strong commercial mindset and the ability to influence performance Experience managing 10+ CRM campaigns on a weekly basis Exposure to CRM tools such as Braze (preferred but not essential) Background in a start-up, scale-up, or similarly fast-moving organisation A proven track record of driving revenue or engagement through More ❯

journey experience for rail passengers across the region? If so, this may be the perfect role for you. West Midlands Rail Executive (WMRE) are looking for a Rail Network Performance Manager to elevate their understanding of how reliably local and regional train services are being delivered to customers, harnessing operational data to drive positive change. Through close collaboration … with train operators and Network Rail, you will use data from various sources to vigilantly monitor the performance of the West Midlands rail network, collating, analysing and reporting on a diverse range of quantitative and qualitative operational and customer data sets. WMRE is the devolved body with responsibility for working with the rail industry and local authority partners to … hand observation to obtain, analyse and report on rail network reliability, punctuality and customer service delivery. Work with train companies and Network Rail to design and implement a collaborative performance improvement approach. Represent rail at Transport for West Midlands multi-modal operational forums. Act as the focal point for train service performance and customer service delivery within the More ❯