Head of Sales Operations
- Location
- Birmingham, England, United Kingdom
workflows. Consolidate appropriate manual sales and marketing processes into CRM, working with Technology and external specialists on integrations and technical support. Ensure our client management system drives commercial visibility, marketing and client growth without becoming an unwieldy and confusing set-up for our client-facing users Assess and prioritise … proportionate complexity Data, governance and insight Establish and maintain firm-wide standards for data quality, permissions, definitions, compliance and CRM governance. Create dashboards and management reporting covering pipeline health, forecast, cross-sell, funnel performance, conversion, win/loss trends, campaign effectiveness, retention and client engagement signals. Combine data from ...