2 of 2 Remote/Hybrid Proactive Maintenance Jobs in the Midlands

exemplary service ownership and management of projects, priority incidents and problem records. You will be responsible for provision of specialist technical support, control and proactive maintenance across the End User environment. Providing “hands on” on-site technical support and guidance to colleagues. Ensuring the delivery of service meets … point of contact on technical issues for IT through incident resolution. Participation and engagement in Projects/Service improvements. Identification, ownership and implementation of proactive maintenance plans including essential upgrades and software patches. Monitor and review service performance at a component level e.g. Production of reports including recommendations ...

governance, and disaster recovery processes aligned with NCSC frameworks and best practice Ensure infrastructure performance, resilience, scalability, and high availability across core systems Establish proactive monitoring and preventative maintenance practices Identify and implement technologies that deliver measurable business value Contribute to digital transformation and cyber resilience strategies Produce ...