1 to 2 of 2 Proactive Maintenance Jobs in the Midlands with Remote Work Options

operational procedural documentation on problem resolution, fixes and updating the technical knowledge base. Transfer Knowledge to Tier 1, 2 & 3 Technical Support Engineers. Perform proactive maintenance on customer infrastructure. Manage Change approval process. Document internal processes and procedures related to duties and responsibilities. Communicate with clients through email more »

The purpose of the role is to provide specialist system support to customers using SAP/ERP applications, giving advice, system guidance, support services, proactive/reactive maintenance, and fault resolution. The SAP Support Analyst will also work in a Business Analyst capacity to translate customer/business … to oversee the scoping and implementation of new or changed services, ensuring that changes are communicated in advance of their planned implementation date. Perform proactive monitoring for supported systems, investigating anomalies in order to identify any potential issues and minimise any disruption to the business, customers and suppliers. Review … impact is understood and minimised. What do I need to be successful: Specialist SAP system knowledge across key modules of Supply Chain Management, Scheduling Maintenance & Management, Finance Streams, and SAP Production planning Demonstrable experience of supporting and working with enterprise SAP systems across key modules A working knowledge and more »