2 of 2 Project Support Officer Jobs in the Midlands

Project Support Officer – 8-Month Contract – Birmingham VIQU has partnered with a public sector organisation in Birmingham seeking an Project Support Officer to support an upcoming telephony rollout project, helping modernise communication systems across the organisation. This is a fantastic opportunity for someone looking to build or strengthen their career in IT … project work, even if you don’t have a technical background. The role: As a Project Support Officer, you’ll be part of the team ensuring a smooth rollout of the new telephone systems. You’ll provide on-the-ground support and guidance to staff as they transition to updated telephony and Microsoft Teams solutions. … The successful Project Support Officer will: Auditing and mapping existing phones, checking locations against internal asset records Reviewing call and voicemail logs to identify usage patterns and highlight services that can be withdrawn to support cost savings Building, connecting, and configuring new phones with the correct extensions Providing general support and guidance — being approachable, answering More ❯

organisations and their customers? We may just have your ideal role! We are about to replace our social care case management system, affecting almost 3,000 employees. This substantial project requires significant engagement from services across the county. We are seeking Support Officers to join our motivated, forward-thinking project team. These are 18-month fixed-term … posts. Main Responsibilities Work closely with our implementation partner and workstream leads to support the delivery of our new system (Liquidlogic), covering areas such as System Design and Configuration, Finance, Testing, and User Support. Complete assigned tasks from the project plan accurately and within required timescales. Document and escalate issues encountered promptly. Write test scripts for users to … test areas of the new system. Support data cleansing activities, providing reports and data extracts as needed. Provide reliable support to users on-site or via helpdesk, answering routine queries, investigating issues, and signposting to guidance. The Ideal Candidate Excellent communication skills for interacting with various stakeholders. Experience in building effective working relationships quickly. Good planning and organisation More ❯