14 of 14 Remote Root Cause Analysis Jobs in the Midlands

Responsibilities/Accountabilities The Team Providing third-line support to a rich array of high profile legal and information systems which are fundamental to the firm. Proactive management and analysis of the global server estate which encompasses Web, SSO, SharePoint and SQL Server infrastructure, and identify opportunities for improvement. Ensuring the design and architecture of Web, SharePoint, Azure Cloud … the Core Services and Platforms team as defined in the Terms of Reference. To create detailed documentation of all systems and procedures that are relevant to the service including Root Cause Analysis and Knowledge Base articles to enhance the support of the services provided by the team. Contribute to departmental strategy, manage product lifecycles, help develop and More ❯

migration, working with project teams and senior stakeholders. Drive process improvement, automation, and security best practice using PowerShell, deployment tools (SCCM/Intune/PDQ), and cloud technologies. Conduct root cause analysis for critical incidents and coordinate long-term resolutions. Develop and maintain comprehensive technical documentation, knowledge base articles, and asset records. Build strong relationships with senior … and best practice. Participate in an on-call rota (with enhanced allowance) to ensure 24/7 service continuity. Ideal Candidate: Significant 2nd/3rd line support or application analysis experience in a complex/regulated environment. Deep knowledge of Microsoft technologies: Windows Server, Active Directory, PowerShell, Exchange, SharePoint, Teams, Azure. Track record delivering major upgrades, migrations, or automation More ❯

deliver timely support and continuous improvements. Act as a technical lead and mentor within the Core Services and Platforms team to promote knowledge sharing. Maintain detailed system documentation, including Root Cause Analysis and knowledge base articles. Participate in an on-call rota supporting critical infrastructure. Contribute to strategy, resource planning, budgeting, and roadmaps for database, web, and More ❯

execute manual and automated test cases covering functional, integration, and regression scenarios. Maintain and enhance test automation scripts using tools like Katalon Studio. Explore automation opportunities within sprints. Conduct root cause analysis for defects and facilitate resolution. Support acceptance testing and facilitate sprint demos. Collaborate with DevOps to resolve environment and deployment issues. Performance Objectives: Adapt quickly More ❯

be doing: • Collecting, validating, and analysing data to ensure accuracy and integrity. • Producing insightful reports and dashboards to track KPIs and identify opportunities for improvement. • Solving operational challenges through root-cause analysis and data-driven recommendations. • Collaborating with stakeholders across the EMEA North Region to enhance service delivery and supply chain efficiency. • Driving continuous improvement and contributing More ❯

platform Build and maintain deployment pipelines and infrastructure as code using Ansible Monitor performance and system health using Prometheus and Grafana Strengthen security, backups, and compliance Lead incident response, root cause analysis, and post-mortems Collaborate with development teams on CI/CD workflows and scalable architecture Document internal systems and assist with onboarding and training Participate More ❯

the Head of Data Governance within BNP Paribas Personal Finance UK, part of the first line of defence. Key Responsibilities: Reviewing data quality incidents across BNP PF, supporting with root cause analysis where data is impacted. Communicating confidently and effectively with multiple stakeholders to understand technology and commercial concepts quickly, e.g. gathering information to assist with data More ❯

and ensuring a seamless support experience. • Keep everything running efficiently by accurately updating our CRM/ticketing system in real time - every detail matters. • Dive into incident resolution and root cause analysis, helping to prevent future issues before they start. • Ability to replicate problems and validate issues, using localised environments and copies of anonymised customer data. • Collaborate More ❯

To succeed, you should have: Experience in a similar role such as senior service, control systems, or applications engineer on automated welding systems or CNC machine tools. Experience in root cause analysis and problem resolution. Knowledge of industry regulations and best practices in asset management and maintenance. Self-motivated, energetic, with strong cross-functional collaboration and leadership More ❯

the business and beyond, it's a challenge that will help your career grow within an iconic organisation. Here's what to expect: Proven Analytical skillset to ensure the root cause analysis is done time bound Plan the test executions as per the demand understanding the Software releases Lead system level vehicle network validation Provide technical advice More ❯

and Azure cloud services. Deliver code releases, platform upgrades, and deployments. Optimise server performance and ensure systems are kept up to date. Lead on troubleshooting escalated technical issues and root cause analysis. Act as a technical lead, coaching junior team members and supporting wider business projects. Skills & Experience: Strong experience with Microsoft SQL Server, SharePoint, and Azure cloud More ❯

and Azure cloud services. Deliver code releases, platform upgrades, and deployments. Optimise server performance and ensure systems are kept up to date. Lead on troubleshooting escalated technical issues and root cause analysis. Act as a technical lead, coaching junior team members and supporting wider business projects. Skills & Experience: Strong experience with Microsoft SQL Server, SharePoint, and Azure cloud More ❯

see you involved in a range of support activity and projects including:Help with onboarding customers enterprise infrastructure (Could be Oracle, Windows, Linux), Platform migrations, IT SEcomplex troubleshooting and root cause analysis.To be considered you will need: Strong systems administration experience of Windows, Linux/Unix Operating systems RDBMS Database technologies – SQL Server, Oracle, etc Infrastructure installations, data More ❯

see you involved in a range of support activity and projects including: Help with onboarding customers enterprise infrastructure (Could be Oracle, Windows, Linux), Platform migrations, IT SEcomplex troubleshooting and root cause analysis. To be considered you will need: Strong systems administration experience of Windows, Linux/Unix Operating systems RDBMS Database technologies – SQL Server, Oracle, etc Infrastructure installations More ❯