16 of 16 Remote/Hybrid Root Cause Analysis Jobs in the Midlands

with timely resolutions and clear user communication. Triage and allocate service requests to SAP teams or wider IT resources to ensure effective resolution. Conduct root cause analysis and recommend preventative measures to reduce repeat issues. Support business readiness for system changes, upgrades and operational improvements. Maintain accurate … supporting SAP integrations and third-party applications. Strong understanding of ITSM processes, including incident, problem and request management within SLAs. Proven ability to perform root cause analysis and implement preventative actions. Confident supporting system changes, enhancements, upgrades and business readiness activities. Interested? Please submit your updated ...

Providing insights on new technologies, creating operational documentation, managing infrastructure costs, supporting contact center services with AWS Connect, conducting DR testing, reducing incidents through root cause analysis, and performing platform maintenance (patching, upgrades). Participation in disaster recovery exercises and on-call arrangements is also required. What ...

challenge constructively. Experience working in waterfall, agile, or hybrid delivery environments. Solid understanding of core BA practices including: Business process modelling Gap and root cause analysis Desirable Experience Exposure to system or billing platform implementations (Ideally not essential) Experience using tools such as Jira, Azure DevOps ...

scale Azure infrastructure Drive Terraform best practice across environments Improve monitoring, alerting & system visibility Implement SRE principles (SLAs, SLOs, error budgets) Guide incident management & root cause analysis Elevate CI/CD and release strategies Embed a culture of automation, accountability and security You wont just respond ...

transformation programmes. Key Responsibilities Operational Management Own day-to-day network operations, uptime, and performance across all sites. Ensure high availability, incident response, and root cause analysis processes are robust and continuously improved. Manage monitoring, alerting and reporting of network performance and capacity. Oversee change management processes ...

credit risk analytics, helping shape smarter collections strategies, reduce bad debt, and improve outcomes for customers.In this pivotal role, you’ll lead deep-dive analysis into customer portfolio trends, build predictive models, and support the transition to an enterprise data lake. Your insights will directly influence operational improvements, strategic … decisions, and long-term financial resilience. What you’ll do: Conduct root cause analysis of debt accumulation trends. Build and refine predictive models for credit risk and debt recovery. Develop and maintain SQL-based reporting solutions to drive actionable insights. Collaborate across teams to align data governance ...

complex investigations, mature detection capability, and provide authoritative guidance to Tier 1 and Tier 2 analysts across multiple client environments. The role combines advanced analysis, engineering-grade thinking, and day-to-day leadership. You will be trusted to make defensible decisions quickly, improve how the SOC operates, and ensure … detections across diverse customer estates Lead structured threat hunting informed by intelligence and hypothesis-driven methods Manage complex incidents including scoping, containment strategy, and root cause analysis Provide authoritative guidance to Tier 1 and Tier 2 analysts during live investigations Produce clear technical and executive-level reporting ...

Manage infrastructure supporting training and inference including cloud platforms, containers and GPU resources Enable reproducibility through experiment tracking and artefact management Support incident response, root-cause analysis and resolution of AI-related failures Collaborate with data scientists and software engineers to design scalable, reliable machine learning infrastructure ...

migration/modernisation activities from on-prem to cloud platforms, working with internal teams and external partners. Ensure effective incident, problem, and change management (root cause analysis, preventative actions, change control/CAB where applicable) Manage IT procurement and requisitions, including quotes, renewals, licensing, and vendor performance ...

clear ownership and timely follow-up on actions. Essential Skills and Experience: Strong knowledge of issue and defect management processes and tools. Proficiency in root cause analysis and problem-solving methodologies. Expertise in creating and interpreting performance dashboards and KPIs. Experience in software integration, with an understanding ...

knowledge of ITIL framework Maintain adherence to database vendor licensing requirements and ensure compliance with contractual agreements. Lead incident and problem management activities, conducting root cause analysis and implementing preventive measures. Contribute to project delivery efforts and enforce security, governance, and compliance standards across database environments. Interested ...

Services and project delivery activities on behalf of a government customer. Responsbitlites: Providing production support to resolve incidents and problems within Live Services Performing root cause analysis and implementing permanent fixes Supporting ongoing development work for new and existing projects Working across Talend integration services, SAS processing ...

virtualization Apply OS patches, firmware updates and security hardening Monitor system health, performance tuning and capacity planning Datacentre operations including hardware installation and troubleshooting Root cause analysis of recurring technical issues Implement enterprise backup and disaster recovery solutions Participate in DR drills and maintain restore procedures Ensure ...

such Data Protection Impact Assessments (DPIA), Record of Processing Activities (RoPA), Cookie Privacy Assessments & Legitimate Interest Assessments. Assessing data quality across BNP PF, complete root cause analysis where data is impacted. Managing multiple stakeholders and understand technology and commercial concepts quickly, e.g. working closely with Risk ...

process experts Responsible for Key activities- include driving design decisions on new changes, and responding to test defects, preparing and supporting document Prepare the Root Cause Analysis (RCA) Support the offshore team and enable them with required knowledge transition and training on the BTP MDM. Essential skills ...

complex service issues, support Area Managers and engineers, and help improve quality and performance across the business. You will review repeat faults, carry out root cause analysis, and turn findings into clear improvements. You will also work closely with Area Managers to support engineer development, hold regular ...