16 of 16 Remote Root Cause Analysis Jobs in the Midlands

point , leading investigations into complex incidents escalated by L1/L2 analysts. Use Splunk and other SIEM tools to detect, investigate, and respond to security events. Perform detailed forensic analysis, root cause analysis, and malware investigation. Lead incident response activities end-to-end, ensuring containment, eradication, and recovery. Develop, refine, and own SOC use cases, runbooks … knowledge and hands-on expertise with Splunk (other SIEM exposure beneficial). Solid understanding of DFIR principles, vulnerability management, and ethical hacking. Strong grasp of network traffic flows, malware analysis, and reverse engineering. Excellent written and verbal communication skills for client interaction and reporting. Ability to work independently, lead investigations, and mentor team members. Eligible for or holding SC More ❯

innovation. The role also includes providing insights on new technologies, creating operational documentation, managing infrastructure costs, supporting contact center services with AWS Connect, conducting DR testing, reducing incidents through root cause analysis, and performing platform maintenance (patching, upgrades). Participation in disaster recovery exercises and on-call arrangements is also required. What we are looking for: Essential More ❯

innovation. The role also includes providing insights on new technologies, creating operational documentation, managing infrastructure costs, supporting contact center services with AWS Connect, conducting DR testing, reducing incidents through root cause analysis, and performing platform maintenance (patching, upgrades). Participation in disaster recovery exercises and on-call arrangements is also required. What we are looking for: Essential More ❯

and maintain SQL Server and Azure-based data systems Ensure data system security, patching, and performance optimisation Support ETL and data services development using SSIS and SSRS Conduct data analysis, design, and remediation activities Collaborate on transformation projects and change initiatives Identify and implement improvements to data processes and architecture Produce high-quality technical and functional documentation Perform root cause analysis and problem resolution Contribute to the development of data lakes, warehouses, and marts Participate in data quality analysis and governance What We're Looking For Essential Skills & Experience Proven experience as a DBA and Data Developer within the Microsoft stack Strong T-SQL skills, including stored procedures and functions Experience with SSIS, SSRS, and … SQL Server performance tuning Familiarity with Azure SQL, Azure Analytics, Dataverse, or similar platforms Ability to reverse engineer legacy data structures and perform data analysis Excellent documentation and stakeholder communication skills Desirable Attributes Willingness to learn and adapt to emerging technologies Collaborative mindset and ability to work across disciplines Strong planning and prioritisation skills Clear, respectful communicator with a More ❯

or Python. Manage infrastructure with Terraform, Bicep, or ARM templates (HashiCorp Certified: Terraform Associate). Enforce security compliance and access controls (IAM, PIM, RBAC). Respond to incidents; conduct root cause analysis and post-mortems. Maintain documentation and runbooks. Collaborate cross-functionally to align DevOps practices with project goals. Interested?! Send your up-to-date CV to More ❯

o Collaborate with the wider Operations Centre team to deliver exceptional customer experiences. Problem-Solving and Process Improvement (15%) Proactively identify and resolve service-related issues by conducting thorough root cause analysis and implementing long-term solutions. Collaborate with cross-functional teams to streamline workflows and introduce process enhancements that improve service efficiency and responsiveness under pressure. More ❯

o Collaborate with the wider Operations Centre team to deliver exceptional customer experiences. Problem-Solving and Process Improvement (15%) Proactively identify and resolve service-related issues by conducting thorough root cause analysis and implementing long-term solutions. Collaborate with cross-functional teams to streamline workflows and introduce process enhancements that improve service efficiency and responsiveness under pressure. More ❯

and ensuring a seamless support experience. • Keep everything running efficiently by accurately updating our CRM/ticketing system in real time - every detail matters. • Dive into incident resolution and root cause analysis, helping to prevent future issues before they start. • Ability to replicate problems and validate issues, using localised environments and copies of anonymised customer data. • Collaborate More ❯

and ensuring a seamless support experience. • Keep everything running efficiently by accurately updating our CRM/ticketing system in real time - every detail matters. • Dive into incident resolution and root cause analysis, helping to prevent future issues before they start. • Ability to replicate problems and validate issues, using localised environments and copies of anonymised customer data. • Collaborate More ❯

and ensuring a seamless support experience. • Keep everything running efficiently by accurately updating our CRM/ticketing system in real time - every detail matters. • Dive into incident resolution and root cause analysis, helping to prevent future issues before they start. • Ability to replicate problems and validate issues, using localised environments and copies of anonymised customer data. • Collaborate More ❯

findings, and providing recommendations for improvements. Verifying testing results of external testing providers Collaboration with businesses, product specialists, software engineering, local operations and certification Supporting continuous improvement process including root cause analysis, identification of corrective actions, validation and prevent recurrence Staying updated with the latest advancements in EV charging technology, testing methodologies, and safety standards What you More ❯

Practices: Champion Six Sigma, PFMEA, and Control Plan methodologies in manufacturing environments. Strengthen Non-Conformance Management: Design and enhance processes for issue handling with a customer-first mindset. Facilitate Root Cause Analysis: Lead structured problem-solving using A3 and 8D tools to deliver sustainable corrective actions. Lead CAPA Execution: Coordinate regional CAPA processes, ensuring timely resolution and More ❯

vehicle-level testing, fault diagnosis, and calibration refinement across development phases Collaborate with software and calibration teams to validate feature performance and resolve integration issues Issue Resolution & Debugging Conduct root cause analysis of system-level faults and interface mismatches Use tools such as CANalyzer, INCA, CANape, and ETAS to log data, flash software, and debug control behavior More ❯

will be Complex delivery in line with customer SLAs Active participation in the customers governance cycles Accurate resource planning and forecasting Complex incident management (Technology and Solution based). Root Cause analysis for major incidents and escalated faults. What youll bring Youll bring knowledge and experience of LAN/WAN and Wireless LAN concepts, equipment (Cisco), including More ❯

this role is made for you. What You ll Be Doing: Support our Installers Coach & Train Engineers in the Field Conduct Quality Audits and ensure installations meet high standards Root Cause Analysis (RCA) identify issues, implement real fixes Provide Actionable Feedback to the Business and Field Teams Deliver Training & Mentorship for new Engineers Sign Off Engineers Competence More ❯

and related hardware. Conduct scheduled maintenance inspections and proactive service visits. Respond to reactive faults and attend breakdowns within SLA timeframes. Use remote platforms to identify issues and provide root cause analysis. Collaborate with engineers, surveyors, and support teams to ensure service excellence. Maintain ISO-compliant documentation, reporting, and technical records. Support wider engineering projects including installations, signage More ❯