1 to 25 of 26 Remote/Hybrid Root Cause Analysis Jobs in the Midlands

service delivery and incident management. Design, maintain and optimise data pipelines and data workflows. Support Azure Databricks environments, notebooks and data processing frameworks. Drive root cause analysis and resolution of production issues. Collaborate with business stakeholders to translate requirements into technical solutions. Establish operational runbooks, governance … with ETL/ELT and data pipeline development. Experience supporting production data platforms and operational services. Data modelling and data architecture knowledge. Incident management, root cause analysis and troubleshooting skills. Experience leading and managing offshore delivery teams. Strong stakeholder management and business-facing communication skills. Ability ...

automation using Azure DevOps . Monitor production services using Application Insights and Azure Monitor , diagnosing and resolving issues proactively. Participate in incident response and root-cause analysis when required. Identify technical debt and deliver targeted improvements within sprint capacity. Work closely with Product Owners to clarify requirements … behaviour. Azure DevOps — CI/CD pipeline authoring, automated testing integration, and deployment management. Production operational experience — monitoring via App Insights, incident diagnosis, and root cause analysis. Excellent written communication skills — PR descriptions, PBI commentary, ADO notes, and incident updates must be unambiguous and complete. Proven ability ...

helping to continuously improve our security operations capability. Key responsibilities include: Monitoring and investigating alerts generated by our SIEM platforms Performing advanced threat triage, analysis and response activities Supporting incident response investigations and root cause analysis Acting as an escalation point and mentor for Tier ...

monitoring, resilience improvements, and operational best practices. Implement and uphold infrastructure security controls, compliance requirements, and governance standards. Support platform troubleshooting, incident management, and root cause analysis to maintain service stability Develop and improve infrastructure-as-code practices and automation capabilities. Create, maintain, and enhance platform documentation ...

Provide insights on new technologies, create operational documentation, manage infrastructure costs, support contact centre services with Amazon Connect, conduct DR testing, reduce incidents through root cause analysis, and perform platform maintenance (patching, upgrades). Participate in disaster recovery exercises and on-call arrangements as required. What ...

operations. This ensures that the best possible levels of service quality and availability are maintained, whilst containing any security breach to allow for forensic analysis to establish cause. It establishes action plans in collaboration with other managers in the team and wider DVSA. It effectively manages, investigates and reports … vulnerability management, using threat intelligence to identify emerging risks, suspicious activity, and weaknesses in DVSA's security posture. Manage post-incident review, including root cause analysis, to feedback information and so improve monitoring and evidencing need for policy change as necessary. Managing and improving SOC processes ...

operations. This ensures that the best possible levels of service quality and availability are maintained, whilst containing any security breach to allow for forensic analysis to establish cause. It establishes action plans in collaboration with other managers in the team and wider DVSA. It effectively manages, investigates and reports … vulnerability management, using threat intelligence to identify emerging risks, suspicious activity, and weaknesses in DVSA's security posture. Manage post-incident review, including root cause analysis, to feedback information and so improve monitoring and evidencing need for policy change as necessary. Managing and improving SOC processes ...

associated technologies. Monitor system health, availability, and performance using monitoring, alerting, and observability tools. Analyse, troubleshoot, and resolve incidents affecting services and platforms. Perform root cause analysis and contribute to implementing permanent solutions to prevent recurring issues. Coordinate major incident activities across internal technology teams and external ...

Become a trusted operational contact for key Managed Service customers. • Deliver service reviews, performance reporting and continual service improvement initiatives. • Drive problem management and root cause analysis to reduce recurring issues. Service Improvement • Assess the current operation and build a practical roadmap for continual improvement. • Improve HaloPSA ...

shaping pricing strategy across a fast-paced ecommerce environment. Working with large datasets, you'll help drive smarter buying and selling decisions through insightful analysis, experimentation, and data-driven recommendations. This is an excellent opportunity to work at the heart of a business undergoing an exciting pricing transformation, collaborating … commercial trends. Design, execute, and evaluate pricing experiments and A/B tests. Analyse pricing simulations and measure business impact. Identify opportunities through root cause analysis and commercial insight. Present findings clearly to both technical and non-technical stakeholders. Automate reporting processes to improve efficiency. Work closely ...

Become a trusted operational contact for key Managed Service customers. • Deliver service reviews, performance reporting and continual service improvement initiatives. • Drive problem management and root cause analysis to reduce recurring issues. Service Improvement • Assess the current operation and build a practical roadmap for continual improvement. • Improve HaloPSA ...

Testing & QA o Unit testing, system testing, validation (especially in regulated environments) * Version Control o Managing changes to configurations and code * Troubleshooting & Support o Root cause analysis of system issues Reporting & Data Visualisation * Report Development o Creating custom reports, dashboards, KPIs o Tools like: § Built-in reporting … hosted LIMS * Security concepts o Authentication, authorisation, data protection Analytical & Domain Skills * Laboratory domain knowledge o Understanding of lab workflows, SOPs, sample lifecycle * Business analysis o Translating lab/user requirements into technical solutions Soft but Essential Technical Skills * Problem-solving and debugging * Working with stakeholders (scientists& laboratory staff ...

customer service processes and ways of working Managing customer enquiries across phone, email and digital channels Handling escalations and more complex customer issues Using root cause analysis to reduce recurring complaints and service issues Monitoring KPIs, SLAs, response times and customer satisfaction Developing and improving CRM usage ...

support testing activities, including functional, integration and performance. Excellent problem solving skills; able to quickly identify patterns across huge volumes of data to identify root cause analysis of high priority incidents/issues and propose appropriate resolution. Extensive experience delivering robust Oracle E-Business Suite solutions, including ...

subject‐matter expert and technical lead for resolving the most complex, high‐impact incidents affecting data pipelines, managing stakeholders during critical events and performing root‐cause analysis to engineer out systemic failures. Data Security & Governance: Ensure integrity and security of highly sensitive data throughout the lifecycle, implementing ...

technical lead for resolving the most complex, high‐impact incidents affecting data pipelines. Manage multiple stakeholders during critical events and perform in‐depth root cause analysis to engineer out systemic failures. Data Security & Governance: Ensure the integrity and security of highly sensitive and critical data throughout ...

deliver robust and effective solutions. Key Responsibilities: Support and maintain multi-site LAN, WAN, and wireless network infrastructure. Diagnose and resolve network incidents, including root cause analysis and preventative improvements. Deliver network changes, upgrades, and optimisation activities. Support the delivery of network projects, including HPE Aruba refresh ...

delivery and other technical work. Help improve secure software development and delivery practices, including CI/CD and related controls. Support vulnerability remediation, including root cause analysis and long-term fixes. Contribute to security standards, metrics and ways of working that improve product security maturity over time. ...

from the start. Assign pragmatic risk levels and support sensible prioritisation of remediation alongside feature delivery and other technical work. Support vulnerability remediation, including root cause analysis and long-term fixes. Track the security of third-party components and dependencies within our products, and lead our response ...

Maintenance Supervisor Completely autonomy on shift Only work 4 nights a week - example Monday Thursday or Tuesday Friday Growing business really stable Involvement in root cause analysis, continuous improvement and project work Overtime paid at a premium, do one night shift a month extra and earn almost ...

line with SLAs Act as an escalation point for high-priority customer issues Troubleshoot Cisco routing, switching, wireless and network security issues Complete root cause analysis and clearly document resolutions Deliver and support Cisco network projects Work closely with customers, Cisco and third-party suppliers Mentor junior ...

line with SLAs Act as an escalation point for high-priority customer issues Troubleshoot Cisco routing, switching, wireless and network security issues Complete root cause analysis and clearly document resolutions Deliver and support Cisco network projects Work closely with customers, Cisco and third-party suppliers Mentor junior ...

Develop and support commercial software using Java and Oracle. Provide 2nd Level Support and troubleshoot complex customer issues. Lead technical investigations and root cause analysis. Manage fixes, patches and software releases. Mentor and support junior developers. Work closely with Project Managers and Service Account Managers. Create technical documentation ...

Youll Do: Develop and support commercial software using Java and Oracle. Provide 2nd Level Support and troubleshoot complex customer issues. Lead technical investigations and root cause analysis. Manage fixes, patches and software releases. Mentor and support junior developers. Work closely with Project Managers and Service Account Managers. Create ...

including regular testing to ensure resilience and continuity. The role will involve supporting high availability, database security, access control, monitoring, alerting, incident resolution, and root cause analysis. In addition, you will automate routine database administration tasks using PowerShell and SQL Server Agent , while contributing to technical documentation, standards ...