3 of 3 Remote Senior Support Engineer Jobs in the Midlands

Senior IT Support Engineer Derby Permanent £35,000 - £40,000 (DOE) Senior IT Support Engineer needed with strong Windows Server, Networks and IT Infrastructure skills. A chance to join an established IT Managed Services business based in Derby. Working from the Derby office … Linux, Cloud (AWS/Azure). Trouble-shooting, diagnosing + resolving IT incidents and more complex IT tickets escalated from 1st/2nd Line Support Engineers. Ensuring consistently high standards of customer satisfaction + delivering to agreed service levels (SLAs). Supporting IT projects including installations, upgrades + migrations. … Mentoring/coaching a small team of 1st/2nd Line IT Support Engineers. Must hold a full UK Driving Licence + have your own vehicle. Experience of working for IT Managed Service Providers (MSPs) or IT Support businesses preferred. An IT Certification would be advantageous: MCSA, MCSE More ❯

in your career or looking to progress as an industry professional, Node4 has a place for you. About the role As a 2nd Line Senior Network Support Engineer, you'll be at the forefront of our support function managing critical incidents, performing deep technical troubleshooting, and … networking environments across multi-vendor platforms including Cisco, Juniper, and Fortinet. You'll also be part of a shared on-call rota, ensuring consistent support for high-priority issues outside of standard hours. Key Responsibilities Act as a senior escalation point for 2nd line network incidents and service … requests. Provide advanced troubleshooting for routers, switches, firewalls, and VPNs. Configure, maintain, and optimise hardware from Cisco, Juniper, and Fortinet. Lead or support the delivery of network upgrades, migrations, and integration projects. Guide and mentor 1st/2nd line engineers, sharing knowledge and promoting best practices. Support firewall More ❯

We are looking for a candidate with a networking/IT background willing to work as an on-site application engineer. The on-site Engineer participates predominantly in the deployment, maintenance, performance, and monitoring activities. It is a diverse role that also encompasses elements of Infrastructure and application support in close cooperation with the authority's representatives and KTC internal teams. Your responsibilities: Deliver end-to-end support for proprietary applications and COTS components, ensuring seamless functionality and addressing customer needs. Manage and monitor network infrastructure, servers (200+), and systems daily to maintain high availability, security, and … for application monitoring, overall system architecture, backup and roll-back plans, performance tuning, and testing. Build strong customer relationships and foster collaboration with internal support & engineering teams. Your profile: Higher education with IT background (University degree is an asset). At least 5 years of experience in application support. More ❯