4 of 4 Remote/Hybrid Service Analyst Jobs in the Midlands

Service Desk Analyst Contract - 3 months FTC initial, start ASAP Location - Hybrid, 2 days per week Rate - day rate The IT Service Desk provides a single point of contact for internal IT customers and external third party service providers. Service Desk Analysts manage communication, initial … diagnosis, prioritisation and resolution or fulfilment of incidents and requests according to agreed service levels. Analysts are responsible for managing customer expectations and are expected to always act as a positive representative of the department. IT Service Desk Analyst - Responsibilities Responding to Service Desk calls ...

Role: Service Desk Analyst Location: Birmingham Rate: 130 p/d Duration: 3 Months initial contract Hays Technology is looking for a service desk analyst to join an exciting client's team. You will be responsible for delivering high-quality technical support to staff across … diverse range of services and locations. This role will handle incoming support requests, resolve incidents, and contribute to continuous service improvement initiatives, including the development of a centralised knowledge base. What you will be doing: Act as the first point of contact for IT-related queries via phone, email ...

Service Desk Analyst Location: Nottingham City Centre Working Hours: Rotating shifts between 06:00 and 19:00, with potential on-call coverage until 23:00 About the Role We are currently working with one of our clients who are looking for a proactive IT Service Desk Analyst … first-class technical support. You'll be the go-to person for resolving IT issues, ensuring smooth day-to-day operations, and maintaining high service standards. This role is ideal for someone who thrives in a fast-paced environment and enjoys problem-solving while providing exceptional customer service. What ...

experienced Business Analyst or Business Systems Analyst? Do you have specific experience of working on repairs, maintenance, asset management or social housing software implementations or business process improvements? Let Informed Recruitment help you to achieve your potential with an exciting opportunity for a Business Analyst to take ...