1 to 25 of 36 Remote ServiceNow Jobs in the Midlands

and Azure AD. Familiar with Active Directory, Group Policy, and basic networking (DNS, DHCP, TCP/IP). Experience using ITSM/ticketing tools (such as Freshdesk, Zendesk, or ServiceNow). Excellent troubleshooting, communication, and customer service skills. Ability to manage multiple tickets and prioritise effectively. A proactive, hands-on approach with strong attention to detail. Benefits Hybrid working (after More ❯

for all business units and manages AWS infrastructure services, including CloudFormation, EC2, Lambda, DynamoDB, and AWS Backup, ensuring maximum availability and value. Key responsibilities involve resolving customer issues via ServiceNow, continuously learning new technologies, automating business processes with AWS tools and AI, and recommending infrastructure improvements for stability and innovation. The role also includes providing insights on new technologies, creating More ❯

SharePoint). Manage user accounts and access rights in Active Directory. Perform routine server administration tasks, including patching and backups. Handle incident, problem, and service requests via ticketing systems (ServiceNow, Remedy, or similar). Support network devices (routers, switches, firewalls) at a hands-and-feet level. Troubleshoot POS systems, barcode scanners, receipt printers, and related retail hardware. Ensure POS software More ❯

leadership or managerial role. Deep understanding of ITIL v4 principles and service lifecycle management . Skilled in Change , Release , and Service Transition management. Experience with ITSM tools such as ServiceNow or BMC Remedy . Strong communication and stakeholder management abilities. Certified in ITIL Foundation v4 (advanced certifications preferred). Additional qualifications in project management or service governance frameworks desirable. Why More ❯

service requests according to ITIL processes and local procedures. Ensure that incoming incidents and service requests are correctly categorised and all relevant information is recorded in the logging tool (ServiceNow) Provide a 1st line support service whilst making decisions on the best time to resolve the incident (over the phone or call back) depending on other calls waiting, time of More ❯

service requests according to ITIL processes and local procedures. Ensure that incoming incidents and service requests are correctly categorised and all relevant information is recorded in the logging tool (ServiceNow) Provide a 1st line support service whilst making decisions on the best time to resolve the incident (over the phone or call back) depending on other calls waiting, time of More ❯

service requests according to ITIL processes and local procedures. Ensure that incoming incidents and service requests are correctly categorised and all relevant information is recorded in the logging tool (ServiceNow) Provide a 1st line support service whilst making decisions on the best time to resolve the incident (over the phone or call back) depending on other calls waiting, time of More ❯

service requests according to ITIL processes and local procedures. Ensure that incoming incidents and service requests are correctly categorised and all relevant information is recorded in the logging tool (ServiceNow) Provide a 1st line support service whilst making decisions on the best time to resolve the incident (over the phone or call back) depending on other calls waiting, time of More ❯

Integrating test automation with Jenkins & Team City Demonstrable experience of defining Non-Functional Requirements and developing performance testing automation frameworks Good working knowledge of JIRA, Confluence, SharePoint online, O365, ServiceNow How we'll support you Training and development to help you excel in your career Coaching and support from experts in your team A culture of continuous learning to aid More ❯

maintains a secure scalable, and compliant identity posture. Essential skills: Proven experience leading enterprise deployments of SailPoint Identity Security Cloud. Strong integration experience with Active Directory, Entra ID, AWS, ServiceNow, and other authoritative sources. Excellent scripting and automation skills (BeanShell, PowerShell, Java, REST/SOAP APIs). Strong experience of developing and maintaining JML workflows. Demonstrable leadership in delivering complex More ❯

maintains a secure scalable, and compliant identity posture. Essential skills: Proven experience leading enterprise deployments of SailPoint Identity Security Cloud. Strong integration experience with Active Directory, Entra ID, AWS, ServiceNow, and other authoritative sources. Excellent scripting and automation skills (BeanShell, PowerShell, Java, REST/SOAP APIs). Strong experience of developing and maintaining JML workflows. Demonstrable leadership in delivering complex More ❯

helpdesk role Professional and polite telephone manner Proven customer service experience, ideally gained in a busy environment Experience of MS Office & Lotus Notes Demonstrable analytical and problem-solving skills ServiceNow - desirable We are TXP. We help businesses and organisations move forward, at pace and at scale. We believe in the transformative power of combining technology and people. By providing consulting More ❯

Job Title: ServiceNow Consultant Job Type: Contract Location: Hybrid (Warwick) Day Rate: Up to £300/day (OUTSIDE IR35) Contract Length: 4 Months (with the view to extend) ServiceNow Consultant - Role & Responsibilities Work closely with the ITMS Process Architect, Business Analyst, IT support team and other technical team to ensure that business needs around implementation of Service now platform re … Create technical architecture, design and user guide documentation Gather requirements, design, develop, and maintain application integration with any third-party applications Design, develop, and maintain custom code for all ServiceNow modules ServiceNow Consultant - Required Experience 3+ years' experience in ServiceNow Architect roles Hands on experience on modules like ITSM, ITOM, ITBM, Service Portal and Scoped applications Experience in the BCM More ❯

actions can affect availability Provision and redaction of storage across the IBM storage estate - all technologies Experience of working with Linux command line technologies Experience of ticket management using ServiceNow Desirable skills An appreciation of Cloud technologies (AWS) and associated features Knowledge of AWS server administration and features Some experience of working within an Agile delivery environment An understanding of More ❯

actions can affect availability Provision and redaction of storage across the IBM storage estate - all technologies Experience of working with Linux command line technologies Experience of ticket management using ServiceNow Desirable skills An appreciation of Cloud technologies (AWS) and associated features Knowledge of AWS server administration and features Some experience of working within an Agile delivery environment An understanding of More ❯

actions can affect availability Provision and redaction of storage across the IBM storage estate - all technologies Experience of working with Linux command line technologies Experience of ticket management using ServiceNow Desirable skills An appreciation of Cloud technologies (AWS) and associated features Knowledge of AWS server administration and features Some experience of working within an Agile delivery environment An understanding of More ❯

actions can affect availability Provision and redaction of storage across the IBM storage estate - all technologies Experience of working with Linux command line technologies Experience of ticket management using ServiceNow Desirable skills An appreciation of Cloud technologies (AWS) and associated features Knowledge of AWS server administration and features Some experience of working within an Agile delivery environment An understanding of More ❯

is up-to-date with revised information You will ideally have Experience of working in a client facing IT environment Experience of using a service management system such as ServiceNow Awareness of ITIL framework ideally v3 Foundation Must be capable of working unsupervised to agreed timescales Excellent communication skills – both verbal and written Excellent interpersonal skills Ability to develop good More ❯

integration or managed services environments. Designing or supporting BPO, helpdesk, or technical support services. Working with diverse technology stacks (.NET, Java, AI/ML, SaaS, Python). Experience with ServiceNow or similar service management tools. Strong communication skills – able to collaborate across international teams and translate business needs into viable technical solutions. The client is unable to offer sponsorship for More ❯

their associated permissions Policy Enforcement: Testing correct application of access policies under varied conditions Experience with IdAM tools is required , including (but not limited to): Microsoft Entra CyberArk SailPoint ServiceNow Savyint Candidates will ideally show evidence of the above in their CV in order to be considered. Please be advised if you haven't heard from us within 48 hours More ❯

their associated permissions Policy Enforcement: Testing correct application of access policies under varied conditions Experience with IdAM tools is required , including (but not limited to): Microsoft Entra CyberArk SailPoint ServiceNow Savyint Candidates will ideally show evidence of the above in their CV in order to be considered. Please be advised if you haven't heard from us within 48 hours More ❯

PMO ServiceNow Consultant Location: Solihull, West Midlands (hybrid working, 2 days per week in the office) Duration: 6 months Daily Rate: £500 to £550 per day – Inside IR35 About the Role: We are seeking a skilled PMO Consultant with hands-on experience in ServiceNow PPM . You’ll help shape PMO processes, govern project portfolio data, and drive improvements in … delivery using ServiceNow tools. Key Responsibilities: Configure, manage, and report on project portfolios using ServiceNow PPM. Migrate or consolidate data into ServiceNow PPM (from legacy tools or spreadsheets). Set up dashboards, reporting, and portfolio hierarchies. Ensure governance, risk, and change control frameworks are embedded. Collaborate with stakeholders to define project status, prioritisation, and delivery metrics. Essential Experience & Skills: Strong … expertise in ServiceNow PPM/Project Portfolio module . Experience with data migration into ServiceNow (import sets, transformations). Familiarity with PMO best practices, governance, and portfolio reporting. Proven ability to work with stakeholders across multiple levels. Agile or hybrid project delivery environment. More ❯

PMO ServiceNow Consultant Location: Solihull, West Midlands (hybrid working, 2 days per week in the office) Duration: 6 months Daily Rate: £500 to £550 per day – Inside IR35 About the Role: We are seeking a skilled PMO Consultant with hands-on experience in ServiceNow PPM . You’ll help shape PMO processes, govern project portfolio data, and drive improvements in … delivery using ServiceNow tools. Key Responsibilities: Configure, manage, and report on project portfolios using ServiceNow PPM. Migrate or consolidate data into ServiceNow PPM (from legacy tools or spreadsheets). Set up dashboards, reporting, and portfolio hierarchies. Ensure governance, risk, and change control frameworks are embedded. Collaborate with stakeholders to define project status, prioritisation, and delivery metrics. Essential Experience & Skills: Strong … expertise in ServiceNow PPM/Project Portfolio module . Experience with data migration into ServiceNow (import sets, transformations). Familiarity with PMO best practices, governance, and portfolio reporting. Proven ability to work with stakeholders across multiple levels. Agile or hybrid project delivery environment. More ❯

Role: ServiceNow Architect Location: Warwick-hybrid role Responsibilities : Work very closely with ITMS Process Architect, Customer personnel, Business Analyst, IT support team and other technical team to ensure that business needs around implementation of Service now platform re in a controlled and predictive manner. Create technical architecture, design and user guide documentation Gather requirements, design, develop, and maintain application integration … workshops and regional internal events; develops proposal sect ions, methodology work products and formal written deliverables covering area(s) of expertise. Design, develop, and maintain custom code for all ServiceNow modules Supporting the iterative configuration of the HRSD application, engage stakeholders to conduct reviews through joint design sessions Key Skills Required: Hands on experience on modules like ITSM, ITOM, ITBM More ❯

ServiceNow Developer/Product Owner - Customer - UK Remote - circa £75k + bonus Fancy taking real ownership of a ServiceNow platform and shaping how it evolves? I'm working with a UK-based organisation that's looking for someone to take the reins of their ServiceNow instance and drive it forward. The platform's already established, but they want someone with … know-how and vision to take it to the next level - by building out capability across ITOM and CSM. You'll be the go-to person for all things ServiceNow: leading development, shaping the roadmap, and working closely with internal stakeholders to make sure the platform delivers genuine business value. The role's hands-on, so you'll need strong … business that genuinely invests in its people. You'll have the autonomy to make an impact and the support to grow. What they're looking for: Strong background in ServiceNow development and potentially platform ownership Good knowledge of HRSD, CSM, ITOM (any mix of these is fine - ITOM & CSM are preferences) Experience with integrations (REST/SOAP, IntegrationHub, Flow Designer More ❯