Leicester, Leicestershire, East Midlands, United Kingdom Hybrid / WFH Options
Keystream Group Limited
Head of UserResearch Location: Leicester, East Midlands hybrid working Contract: Permanent, Full-time (37 hours per week) Salary: Grade H £58,225 - £67,468 + excellent benefits Are you passionate about championing user-centred design and driving digital excellence? We are exclusively partnered with De Montfort University to recruit an experienced Head of UserResearch to lead and develop research practices that will shape the future of digital services at the university. About the Role As Head of UserResearch , you will play a pivotal role in embedding user-centred thinking at the heart of the universitys Digital and Technology (D&T) Directorate. Youll define and deliver a vision for … userresearch that directly informs digital transformation and service design, ensuring all digital products and services are accessible, inclusive, and shaped by genuine user needs . The university is currently embarking on its Agile transformation journey , and this role will be central to embedding agile, user-focused practices into project and product delivery. Youll ensure that More ❯
coventry, midlands, united kingdom Hybrid / WFH Options
Keystream Group Limited
Head of UserResearch Location: Leicester, East Midlands hybrid working Contract: Permanent, Full-time (37 hours per week) Salary: Grade H £58,225 - £67,468 + excellent benefits Are you passionate about championing user-centred design and driving digital excellence? We are exclusively partnered with De Montfort University to recruit an experienced Head of UserResearch to lead and develop research practices that will shape the future of digital services at the university. About the Role As Head of UserResearch , you will play a pivotal role in embedding user-centred thinking at the heart of the universitys Digital and Technology (D&T) Directorate. Youll define and deliver a vision for … userresearch that directly informs digital transformation and service design, ensuring all digital products and services are accessible, inclusive, and shaped by genuine user needs . The university is currently embarking on its Agile transformation journey , and this role will be central to embedding agile, user-focused practices into project and product delivery. Youll ensure that More ❯
Loughborough, Leicestershire, United Kingdom Hybrid / WFH Options
Keystream Group Limited
Head of UserResearch Location: Leicester, East Midlands hybrid working Contract: Permanent, Full-time (37 hours per week) Salary: Grade H £58,225 - £67,468 + excellent benefits Are you passionate about championing user-centred design and driving digital excellence? We are exclusively partnered with De Montfort University to recruit an experienced Head of UserResearch to lead and develop research practices that will shape the future of digital services at the university. About the Role As Head of UserResearch , you will play a pivotal role in embedding user-centred thinking at the heart of the universitys Digital and Technology (D&T) Directorate. Youll define and deliver a vision for … userresearch that directly informs digital transformation and service design, ensuring all digital products and services are accessible, inclusive, and shaped by genuine user needs . The university is currently embarking on its Agile transformation journey , and this role will be central to embedding agile, user-focused practices into project and product delivery. Youll ensure that More ❯
Coventry, Warwickshire, United Kingdom Hybrid / WFH Options
Keystream Group Limited
Head of UserResearch Location: Leicester, East Midlands hybrid working Contract: Permanent, Full-time (37 hours per week) Salary: Grade H £58,225 - £67,468 + excellent benefits Are you passionate about championing user-centred design and driving digital excellence? We are exclusively partnered with De Montfort University to recruit an experienced Head of UserResearch to lead and develop research practices that will shape the future of digital services at the university. About the Role As Head of UserResearch , you will play a pivotal role in embedding user-centred thinking at the heart of the universitys Digital and Technology (D&T) Directorate. Youll define and deliver a vision for … userresearch that directly informs digital transformation and service design, ensuring all digital products and services are accessible, inclusive, and shaped by genuine user needs . The university is currently embarking on its Agile transformation journey , and this role will be central to embedding agile, user-focused practices into project and product delivery. Youll ensure that More ❯
Nottingham, Nottinghamshire, East Midlands, United Kingdom Hybrid / WFH Options
Microlise
technology focused Product Specialist , to support our growing Transport Operations division. You will be accountable for guiding product decision and supporting our customer outcomes, with cross-departmental collaboration, and userresearch to ensure our customers unlock the true potential of our products. This is a hybrid role that blends product expertise, operational insight, and delivery focus. Youll be … documentation bringing clarity and polish to both internal and customer-facing content. Facilitate small groups of operational SMEs to bring our products to life and maximise value delivery. Conduct userresearch through surveys, interviews, and regular site visits to capture real-world feedback and pain points. Engage with global Product and Engineering teams to channel market insight into More ❯
The Intellectual Property Office (IPO) is seeking a content designer to contribute to its digital transformation. This role involves designing user-centred public services at scale withinmultidisciplinary teams, aligning withGovernment Design Principles. Our designers use plain English to make complex processes and guidance easy to understand. They help people get the information they need; in the way they need … it. Key responsibilities include working as part of a user-centred design team to resolve complex challenges and promoting best practices and standards incontentdesign. The successful candidate will be proactive, take ownership of design activities (like facilitating critiques and documenting content guidelines), and possess excellent collaboration, presentation, and communication skills to work effectively with various stakeholders. Working Style This … IPO designer community of practice, helping to share knowledge, learning and best practice. Apply content design best practice and principles across products and services. Collaborate with interaction designers and user researchers to design digital services that are usable and accessible to all users. Be comfortable presenting your designs as part of a collaborative feedback process. Build relationships across Intellectual More ❯
newport, midlands, united kingdom Hybrid / WFH Options
Intellectual Property Office
The Intellectual Property Office (IPO) is seeking a content designer to contribute to its digital transformation. This role involves designing user-centred public services at scale withinmultidisciplinary teams, aligning withGovernment Design Principles. Our designers use plain English to make complex processes and guidance easy to understand. They help people get the information they need; in the way they need … it. Key responsibilities include working as part of a user-centred design team to resolve complex challenges and promoting best practices and standards incontentdesign. The successful candidate will be proactive, take ownership of design activities (like facilitating critiques and documenting content guidelines), and possess excellent collaboration, presentation, and communication skills to work effectively with various stakeholders. Working Style This … IPO designer community of practice, helping to share knowledge, learning and best practice. Apply content design best practice and principles across products and services. Collaborate with interaction designers and user researchers to design digital services that are usable and accessible to all users. Be comfortable presenting your designs as part of a collaborative feedback process. Build relationships across Intellectual More ❯
Nottingham, Nottinghamshire, East Midlands, United Kingdom Hybrid / WFH Options
Experian Ltd
and initiatives you own Understand and drive product performance against both commercial and non-commercial KPIs Own daily performance, enhancement and issues in your verticals Build an understanding of user and market insight and facilitate userresearch/testing as part of validating ideas and identifying user problems to solve Work with the team to deliver … Agile development environment Metrics - Product passion and obsession for product performance metrics and feedback, understanding customer needs through data insights Product discovery - Ability to synthesise data insights and customer research into clarity and direction for tea. Running or participating in design sprints as part of product discovery and innovation 2-sided marketplaces Experience balancing consumer and supplier/partner More ❯
northampton, midlands, united kingdom Hybrid / WFH Options
Plexus Tech
challenges, this is your opportunity. --TECHNICAL PRODUCT OWNER -- Hybrid in Milton Keynes > WHAT WILL YOU DO AS A TECHNICAL PRODUCT OWNER? Product Backlog Management: Understand requirements and creates precise user stories for development and testing. Creates and maintains a well-structured product backlog. Refines and prioritizes backlog items to ensure alignment with the product vision. Ensures solutions/designs … working in a cross-functional team environment: Experienced Applicant +7y Experience of Financial Services Experience of account to account Payments Knowledge of product management tools and techniques. Experience with userresearch and customer feedback analysis. Knowledge of ISO20022 and payments integrationS Scrum Team Collaboration: Works closely with the development team to ensure that the product backlog is understood More ❯
Birmingham, West Midlands, England, United Kingdom Hybrid / WFH Options
BMR Associates Limited
visionary and lead the Scrum team to deliver excellent products. The Product Owner will be the driving force behind developing product solutions; accountable for bringing in key insights from userresearch, quantitative data, and getting the right people in the room to collaboratively develop the right solutions to customer and business needs in the right way. You will … support the Agile Development teams throughout the lifecycle of the project : Sprinting, User Stories, Sprint Planning, Planning Poker as well as working with Architects and a User Interface/Experience Designers to discuss requirements. What you will be doing : Product Roadmap and Continuous Improvement New Product Development Backlog Management and Prioritisation Release Planning and Product Launch Market Analysis … User Centricity Metrics and KPI’s At this level you will obviously be expected to demonstrate excellent communication skills both verbally and written. You will be required to motivate and challenge the team to be creative, innovative and deliver timely high quality results. If you have the necessary experience and skill set, please send your CV in the first More ❯
Birmingham, West Midlands, United Kingdom Hybrid / WFH Options
DWP Digital
of what we do is extraordinary, and our purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? Ability to use userresearch, data, and hands-on service design approaches to solve complex problems and develop end-to-end services that meet departmental needs. Skilled in communicating the value of … user-centricity and design decisions to stakeholders at all levels. Experienced in rapid idea generation and iteration, including sketching and prototyping, to explore and share design concepts effectively. Committed to creating and maintaining a collaborative, positive working environment, regularly consulting with senior stakeholders and contributing to the wider service design community. Delivery. Work. Projects. As a Service Designer at … role in shaping services that support over 22 million people across the UK. You'll work collaboratively with multidisciplinary teams-spanning policy, product, delivery, and operations-to co-create user-centred, end-to-end services that are inclusive, resilient, and aligned with departmental goals. You'll apply hands-on service design methods to solve complex problems, using researchMore ❯
Birmingham, England, United Kingdom Hybrid / WFH Options
Anson McCade
essential Remote-first opportunity - travel across UK expected A highly experienced Senior Delivery Manager is sought to lead the successful delivery of innovative digital services and platforms that meet user needs and deliver measurable business outcomes. This role requires a proven leader who can balance governance, quality standards, and commercial accountability while empowering teams to perform at their best. … commercial project terms. Ability to make critical decisions under pressure while balancing client demands. Desirable: Experience leading distributed, multi-supplier agile teams on large-scale digital projects. Knowledge of userresearch, analytics, and design disciplines within digital delivery. Evidence of securing significant follow-on business with existing clients. Recognition for thought leadership or improvement of leadership practices. Current More ❯