Job summary In this role you will lead the user research community in the HRA's journey to develop its digital services. The Digital Directorate is modernising and transforming the business, ensuring the user is at the heart of everything; including the delivery of business solutions using agile methods in a continuous delivery environment. You will be an … information, you will transform this to ensure it is understandable for others to work with. Engaging with stakeholders, you will facilitate collaborative approaches to prioritise requirements and deliver key user insights to constantly improve the design of services; demonstrating a proactive approach to alignment with Government service standards, so that optimum outputs and solutions are delivered to meet user needs, organisational objectives and policy intent. Main duties of the job The post holder will: Develop and assure good user research practices. Identify, capture and implement user needs. Implement service strategy with sound research to enable excellent service design. Provide guidance across projects on user research methodologies and GDS standards. Represent user research at service More ❯
Transformation & NextGen AI solutions, with offices in London, Manchester and Glasgow, providing fully remote working plus ad hoc client site travel. We are looking for multiple Junior-Mid level UserResearcher Consultants to join a rapidly growing team within the UCD space, primarily working in UK GovSec, Finance, Retail, Energy & Utility sectors. We have a top end budget … + full benefits + fully remote working (with ad hoc client site travel). Primary skills and experience required; Must hold active SC Clearance Hands-on experience of leading user research, using behavioural and attitudinal methods and knowing when to apply them appropriately. Experience across multiple phases of a product or service lifecycle, from discovery and exploration through to … Government Digital Service (GDS) service standards, using GDS design principles Strong storytelling, communication, stakeholder management, and facilitation skills. Experience working in multi-disciplinary, agile teams where youve led the user research and influenced the design of a product or service through the insights youve gathered. Familiarity with using prototypes to test hypotheses, assumptions and validate user journeys. Understanding More ❯
Transformation & NextGen AI solutions, with offices in London, Manchester and Glasgow, providing fully remote working plus ad hoc client site travel. We are looking for multiple Junior-Mid level UserResearcher Consultants to join a rapidly growing team within the UCD space, primarily working in UK GovSec, Finance, Retail, Energy & Utility sectors. We have a top end budget … + full benefits + fully remote working (with ad hoc client site travel). Primary skills and experience required; Must hold active SC Clearance Hands-on experience of leading user research, using behavioural and attitudinal methods and knowing when to apply them appropriately. Experience across multiple phases of a product or service lifecycle, from discovery and exploration through to … Government Digital Service (GDS) service standards, using GDS design principles Strong storytelling, communication, stakeholder management, and facilitation skills. Experience working in multi-disciplinary, agile teams where youve led the user research and influenced the design of a product or service through the insights youve gathered. Familiarity with using prototypes to test hypotheses, assumptions and validate user journeys. Understanding More ❯
Transformation & NextGen AI solutions, with offices in London, Manchester and Glasgow, providing fully remote working plus ad hoc client site travel. We are looking for multiple Junior-Mid level UserResearcher Consultants to join a rapidly growing team within the UCD space, primarily working in UK GovSec, Finance, Retail, Energy & Utility sectors. We have a top end budget … + full benefits + fully remote working (with ad hoc client site travel). Primary skills and experience required; Must hold active SC Clearance Hands-on experience of leading user research, using behavioural and attitudinal methods and knowing when to apply them appropriately. Experience across multiple phases of a product or service lifecycle, from discovery and exploration through to … Government Digital Service (GDS) service standards, using GDS design principles Strong storytelling, communication, stakeholder management, and facilitation skills. Experience working in multi-disciplinary, agile teams where youve led the user research and influenced the design of a product or service through the insights youve gathered. Familiarity with using prototypes to test hypotheses, assumptions and validate user journeys. Understanding More ❯
Transformation & NextGen AI solutions, with offices in London, Manchester and Glasgow, providing fully remote working plus ad hoc client site travel. We are looking for multiple Junior-Mid level UserResearcher Consultants to join a rapidly growing team within the UCD space, primarily working in UK GovSec, Finance, Retail, Energy & Utility sectors. We have a top end budget … + full benefits + fully remote working (with ad hoc client site travel). Primary skills and experience required; Must hold active SC Clearance Hands-on experience of leading user research, using behavioural and attitudinal methods and knowing when to apply them appropriately. Experience across multiple phases of a product or service lifecycle, from discovery and exploration through to … Government Digital Service (GDS) service standards, using GDS design principles Strong storytelling, communication, stakeholder management, and facilitation skills. Experience working in multi-disciplinary, agile teams where youve led the user research and influenced the design of a product or service through the insights youve gathered. Familiarity with using prototypes to test hypotheses, assumptions and validate user journeys. Understanding More ❯
Northampton, Northamptonshire, UK Hybrid / WFH Options
Stealth IT Consulting Limited
Transformation & NextGen AI solutions, with offices in London, Manchester and Glasgow, providing fully remote working plus ad hoc client site travel. We are looking for multiple Junior-Mid level UserResearcher Consultants to join a rapidly growing team within the UCD space, primarily working in UK GovSec, Finance, Retail, Energy & Utility sectors. We have a top end budget … + full benefits + fully remote working (with ad hoc client site travel). Primary skills and experience required; Must hold active SC Clearance Hands-on experience of leading user research, using behavioural and attitudinal methods and knowing when to apply them appropriately. Experience across multiple phases of a product or service lifecycle, from discovery and exploration through to … Government Digital Service (GDS) service standards, using GDS design principles Strong storytelling, communication, stakeholder management, and facilitation skills. Experience working in multi-disciplinary, agile teams where youve led the user research and influenced the design of a product or service through the insights youve gathered. Familiarity with using prototypes to test hypotheses, assumptions and validate user journeys. Understanding More ❯
Transformation & NextGen AI solutions, with offices in London, Manchester and Glasgow, providing fully remote working plus ad hoc client site travel. We are looking for multiple Junior-Mid level UserResearcher Consultants to join a rapidly growing team within the UCD space, primarily working in UK GovSec, Finance, Retail, Energy & Utility sectors. We have a top end budget … + full benefits + fully remote working (with ad hoc client site travel). Primary skills and experience required; Must hold active SC Clearance Hands-on experience of leading user research, using behavioural and attitudinal methods and knowing when to apply them appropriately. Experience across multiple phases of a product or service lifecycle, from discovery and exploration through to … Government Digital Service (GDS) service standards, using GDS design principles Strong storytelling, communication, stakeholder management, and facilitation skills. Experience working in multi-disciplinary, agile teams where youve led the user research and influenced the design of a product or service through the insights youve gathered. Familiarity with using prototypes to test hypotheses, assumptions and validate user journeys. Understanding More ❯
Transformation & NextGen AI solutions, with offices in London, Manchester and Glasgow, providing fully remote working plus ad hoc client site travel. We are looking for multiple Junior-Mid level UserResearcher Consultants to join a rapidly growing team within the UCD space, primarily working in UK GovSec, Finance, Retail, Energy & Utility sectors. We have a top end budget … + full benefits + fully remote working (with ad hoc client site travel). Primary skills and experience required; Must hold active SC Clearance Hands-on experience of leading user research, using behavioural and attitudinal methods and knowing when to apply them appropriately. Experience across multiple phases of a product or service lifecycle, from discovery and exploration through to … Government Digital Service (GDS) service standards, using GDS design principles Strong storytelling, communication, stakeholder management, and facilitation skills. Experience working in multi-disciplinary, agile teams where youve led the user research and influenced the design of a product or service through the insights youve gathered. Familiarity with using prototypes to test hypotheses, assumptions and validate user journeys. Understanding More ❯
Transformation & NextGen AI solutions, with offices in London, Manchester and Glasgow, providing fully remote working plus ad hoc client site travel. We are looking for multiple Junior-Mid level UserResearcher Consultants to join a rapidly growing team within the UCD space, primarily working in UK GovSec, Finance, Retail, Energy & Utility sectors. We have a top end budget … + full benefits + fully remote working (with ad hoc client site travel). Primary skills and experience required; Must hold active SC Clearance Hands-on experience of leading user research, using behavioural and attitudinal methods and knowing when to apply them appropriately. Experience across multiple phases of a product or service lifecycle, from discovery and exploration through to … Government Digital Service (GDS) service standards, using GDS design principles Strong storytelling, communication, stakeholder management, and facilitation skills. Experience working in multi-disciplinary, agile teams where youve led the user research and influenced the design of a product or service through the insights youve gathered. Familiarity with using prototypes to test hypotheses, assumptions and validate user journeys. Understanding More ❯
Worcester, Worcestershire, UK Hybrid / WFH Options
Stealth IT Consulting Limited
Transformation & NextGen AI solutions, with offices in London, Manchester and Glasgow, providing fully remote working plus ad hoc client site travel. We are looking for multiple Junior-Mid level UserResearcher Consultants to join a rapidly growing team within the UCD space, primarily working in UK GovSec, Finance, Retail, Energy & Utility sectors. We have a top end budget … + full benefits + fully remote working (with ad hoc client site travel). Primary skills and experience required; Must hold active SC Clearance Hands-on experience of leading user research, using behavioural and attitudinal methods and knowing when to apply them appropriately. Experience across multiple phases of a product or service lifecycle, from discovery and exploration through to … Government Digital Service (GDS) service standards, using GDS design principles Strong storytelling, communication, stakeholder management, and facilitation skills. Experience working in multi-disciplinary, agile teams where youve led the user research and influenced the design of a product or service through the insights youve gathered. Familiarity with using prototypes to test hypotheses, assumptions and validate user journeys. Understanding More ❯
Transformation & NextGen AI solutions, with offices in London, Manchester and Glasgow, providing fully remote working plus ad hoc client site travel. We are looking for multiple Junior-Mid level UserResearcher Consultants to join a rapidly growing team within the UCD space, primarily working in UK GovSec, Finance, Retail, Energy & Utility sectors. We have a top end budget … + full benefits + fully remote working (with ad hoc client site travel). Primary skills and experience required; Must hold active SC Clearance Hands-on experience of leading user research, using behavioural and attitudinal methods and knowing when to apply them appropriately. Experience across multiple phases of a product or service lifecycle, from discovery and exploration through to … Government Digital Service (GDS) service standards, using GDS design principles Strong storytelling, communication, stakeholder management, and facilitation skills. Experience working in multi-disciplinary, agile teams where youve led the user research and influenced the design of a product or service through the insights youve gathered. Familiarity with using prototypes to test hypotheses, assumptions and validate user journeys. Understanding More ❯
Transformation & NextGen AI solutions, with offices in London, Manchester and Glasgow, providing fully remote working plus ad hoc client site travel. We are looking for multiple Junior-Mid level UserResearcher Consultants to join a rapidly growing team within the UCD space, primarily working in UK GovSec, Finance, Retail, Energy & Utility sectors. We have a top end budget … + full benefits + fully remote working (with ad hoc client site travel). Primary skills and experience required; Must hold active SC Clearance Hands-on experience of leading user research, using behavioural and attitudinal methods and knowing when to apply them appropriately. Experience across multiple phases of a product or service lifecycle, from discovery and exploration through to … Government Digital Service (GDS) service standards, using GDS design principles Strong storytelling, communication, stakeholder management, and facilitation skills. Experience working in multi-disciplinary, agile teams where youve led the user research and influenced the design of a product or service through the insights youve gathered. Familiarity with using prototypes to test hypotheses, assumptions and validate user journeys. Understanding More ❯
Transformation & NextGen AI solutions, with offices in London, Manchester and Glasgow, providing fully remote working plus ad hoc client site travel. We are looking for multiple Junior-Mid level UserResearcher Consultants to join a rapidly growing team within the UCD space, primarily working in UK GovSec, Finance, Retail, Energy & Utility sectors. We have a top end budget … + full benefits + fully remote working (with ad hoc client site travel). Primary skills and experience required; Must hold active SC Clearance Hands-on experience of leading user research, using behavioural and attitudinal methods and knowing when to apply them appropriately. Experience across multiple phases of a product or service lifecycle, from discovery and exploration through to … Government Digital Service (GDS) service standards, using GDS design principles Strong storytelling, communication, stakeholder management, and facilitation skills. Experience working in multi-disciplinary, agile teams where youve led the user research and influenced the design of a product or service through the insights youve gathered. Familiarity with using prototypes to test hypotheses, assumptions and validate user journeys. Understanding More ❯
Transformation & NextGen AI solutions, with offices in London, Manchester and Glasgow, providing fully remote working plus ad hoc client site travel. We are looking for multiple Junior-Mid level UserResearcher Consultants to join a rapidly growing team within the UCD space, primarily working in UK GovSec, Finance, Retail, Energy & Utility sectors. We have a top end budget … + full benefits + fully remote working (with ad hoc client site travel). Primary skills and experience required; Must hold active SC Clearance Hands-on experience of leading user research, using behavioural and attitudinal methods and knowing when to apply them appropriately. Experience across multiple phases of a product or service lifecycle, from discovery and exploration through to … Government Digital Service (GDS) service standards, using GDS design principles Strong storytelling, communication, stakeholder management, and facilitation skills. Experience working in multi-disciplinary, agile teams where youve led the user research and influenced the design of a product or service through the insights youve gathered. Familiarity with using prototypes to test hypotheses, assumptions and validate user journeys. Understanding More ❯
Wolverhampton, West Midlands, UK Hybrid / WFH Options
Stealth IT Consulting Limited
Transformation & NextGen AI solutions, with offices in London, Manchester and Glasgow, providing fully remote working plus ad hoc client site travel. We are looking for multiple Junior-Mid level UserResearcher Consultants to join a rapidly growing team within the UCD space, primarily working in UK GovSec, Finance, Retail, Energy & Utility sectors. We have a top end budget … + full benefits + fully remote working (with ad hoc client site travel). Primary skills and experience required; Must hold active SC Clearance Hands-on experience of leading user research, using behavioural and attitudinal methods and knowing when to apply them appropriately. Experience across multiple phases of a product or service lifecycle, from discovery and exploration through to … Government Digital Service (GDS) service standards, using GDS design principles Strong storytelling, communication, stakeholder management, and facilitation skills. Experience working in multi-disciplinary, agile teams where youve led the user research and influenced the design of a product or service through the insights youve gathered. Familiarity with using prototypes to test hypotheses, assumptions and validate user journeys. Understanding More ❯
Stoke-on-Trent, Staffordshire, UK Hybrid / WFH Options
Stealth IT Consulting Limited
Transformation & NextGen AI solutions, with offices in London, Manchester and Glasgow, providing fully remote working plus ad hoc client site travel. We are looking for multiple Junior-Mid level UserResearcher Consultants to join a rapidly growing team within the UCD space, primarily working in UK GovSec, Finance, Retail, Energy & Utility sectors. We have a top end budget … + full benefits + fully remote working (with ad hoc client site travel). Primary skills and experience required; Must hold active SC Clearance Hands-on experience of leading user research, using behavioural and attitudinal methods and knowing when to apply them appropriately. Experience across multiple phases of a product or service lifecycle, from discovery and exploration through to … Government Digital Service (GDS) service standards, using GDS design principles Strong storytelling, communication, stakeholder management, and facilitation skills. Experience working in multi-disciplinary, agile teams where youve led the user research and influenced the design of a product or service through the insights youve gathered. Familiarity with using prototypes to test hypotheses, assumptions and validate user journeys. Understanding More ❯