2 of 2 Remote/Hybrid WFM Jobs in the Midlands

Contact Centre Operations Manager (Insurance, TOM, Digital)

Hiring Organisation
TXP Technology x People
Location
West Midlands, England, United Kingdom
Employment Type
Contractor
Contract Rate
£650 - £750 per day
driving productivity through digital, automation, and AI Ownership of large operational budgets (£10m+) Proven delivery of strong customer outcomes and operational targets Rolling out workforce management This is a high-impact interim role, for a credible contact centre leader, who can stabilise operations and deliver a future-ready operating model. ...

Dayforce Configuration Specialist

Hiring Organisation
Computer Futures
Location
Stoke-on-Trent, Staffordshire, United Kingdom
Employment Type
Contract
Contract Rate
£450/hour
experience - this is not a PM/Programme role, they need true system specialists Proven track record of configuring Dayforce across modules (HR, Payroll, WFM, Benefits, Reporting) Experience building reports … working within Dayforce reporting tools Comfortable working in a live, integrated environment, managing end-to-end configuration changes Strong understanding of HRIS, Payroll, and Workforce Management processes Experience working across integrations (Finance, Benefits, etc.) Ability to support defect resolution, root cause analysis, and continuous improvement Familiar with change governance, testing ...