1 of 1 IT Services Manager Jobs in Midlothian

issues that occur and be proactive in searching for potential problems Deliver measurable user outcomes See the bigger picture by taking groups of services and investigating how to get the best of underlying services Demonstrate knowledge of the life cycle or capability elements of itil (information technology infrastructure … library), or comparable itsm framework Be responsible for overall governance of the management of live services both through suppliers and in-house. Promote, implement and manage itil or relevant best practice for the management of all services to protect availability of service i.e. change enablement, problem management, incident ...