Service Desk Team Lead
- Hiring Organisation
- GoFibre Broadband Limited
- Location
- Edinburgh, Midlothian, Scotland, United Kingdom
- Employment Type
- Permanent, Work From Home
- Salary
- £50,000
charge of administering and supporting our Azure, M365, Intune, IAM and MDM platforms Lead the full lifecycle of office IT operations from device management and hardware provisioning to smooth asset control Ensuring security best practices are consistently applied across all Service Desk operations, including BAU activities, access control, device management, and policy adherence Handling vendor relationships, licensing, renewals and contributing to budgeting and forecasting Manage Jira usage, documentation and ITIL aligned processes, ensuring accuracy, consistency and continuous improvement WHAT YOU WILL BRING TO THE ROLE Previous experience leading and developing a high performing ...