5 of 5 Microsoft 365 Jobs in Midlothian

company actively supports professional development through funded certifications and training. Key Responsibilities ** Providing 2nd line support across a varied client base ** Troubleshooting Microsoft 365, Windows, macOS and networking issues ** Resolving escalated hardware, software and connectivity problems ** Taking ownership of tickets through to resolution ** Maintaining accurate technical documentation … Delivering excellent customer service What We're Looking For ** Commercial experience in a 2nd Line IT Support role ** Strong Microsoft 365, Windows and Mac support experience ** Solid networking and fault-finding skills ** Excellent communication and documentation skills ** Full UK driving licence (essential) ** MSP experience (desirable) ** Microsoft ...

teams on escalations, projects, and improvements Drive process improvements aligned to ITIL best practices Technology Environment You’ll be working across a modern Microsoft environment, including: Microsoft 365 Azure/Entra ID Intune (endpoint management & MDM) PowerShell (automation & scripting) Jira/ITSM tooling Key Responsibilities Provide … service processes What We’re Looking For Experience in a Service Desk Team Lead or Senior/3rd Line role Strong technical skills across M365, Azure/Entra, and Intune Scripting experience (PowerShell preferred) Knowledge of ITIL processes and service management principles Experience using tools such as Jira (or similar ...

year fixed-term contract . You will work across the full range of data activities, supporting the migration from a private cloud-hosted Microsoft SQL Server system into Dynamics 365. This role combines data migration, transformation, and business intelligence, ensuring high-quality data delivery alongside actionable insights through Power … Server and handling structured data. Experience with Dynamics 365 and Power BI. Familiarity with data mapping, cleansing, and validation processes. Understanding of Microsoft cloud technologies (Azure, Power Platform, Microsoft 365). Experience with tools such as Power Query, Azure Data Factory, or other ...

secure or highly regulated environments Desirable Skills Hands-on experience with ShareGate migration tooling Previous experience within public sector or policing environments Familiarity with Microsoft 365 administration Understanding of SharePoint governance and permissions structures Experience supporting operational/BAU support functions during migrations Apply now to speak ...

resolution at a 3rd line level, acting as the primary escalation point for advanced BAU issues Take charge of administering and supporting our Azure, M365, Intune, IAM and MDM platforms Lead the full lifecycle of office IT operations from device management and hardware provisioning to smooth asset control Ensuring security … continuous improvement WHAT YOU WILL BRING TO THE ROLE Previous experience leading and developing a high performing service desk team Solid experience in Azure, M365, Intune/MDM and identity & access management Confidence in resolving complex BAU incidents at a 3rd line level A proactive security mindset, ensuring least-privilege ...