6 of 6 Microsoft 365 Jobs in Midlothian

company actively supports professional development through funded certifications and training. Key Responsibilities ** Providing 2nd line support across a varied client base ** Troubleshooting Microsoft 365, Windows, macOS and networking issues ** Resolving escalated hardware, software and connectivity problems ** Taking ownership of tickets through to resolution ** Maintaining accurate technical documentation … Delivering excellent customer service What We're Looking For ** Commercial experience in a 2nd Line IT Support role ** Strong Microsoft 365, Windows and Mac support experience ** Solid networking and fault-finding skills ** Excellent communication and documentation skills ** Full UK driving licence (essential) ** MSP experience (desirable) ** Microsoft ...

clearly and professionally with clients, setting realistic expectations and providing regular progress updates until the issue is resolved Technical Operations Configure, support and monitor Microsoft 365, Azure, Intune and Autopilot environments in line with agreed client standards Support cloud and on-premises server environments, client devices, standard … Looking For Practical experience providing technical support in a service desk, managed service provider or similarly client-focused IT environment Working knowledge of Microsoft 365 administration and common endpoint, identity, networking, server and cloud support technologies Experience diagnosing issues methodically, documenting technical work and managing several active ...

support tickets using service management systems. Diagnose and troubleshoot common IT issues, following documented processes and guidance from senior engineers. Support users with Microsoft 365 applications, Windows devices, printers, business software and mobile devices. Assist with user account administration, password resets, device configuration and employee onboarding ...

become a key user and super user of Vantage Online and associated digital platforms, supporting colleagues and promoting best practice system usage. Use Microsoft 365 applications, including Outlook, Excel and Teams, to communicate, collaborate, manage information and support operational reporting. Work collaboratively with engineers, workshop teams ...

Line Support Technician for an established MSP in Edinburgh. MS 365/Azure technical environment with strong career development support. Full-time on site Monday - Friday 9-5pm. 1st Line IT Support Technician Salary : £21K - £23K Full time on site Monday - Friday 9am-5pm Edinburgh Based Salary … client problems, ensuring relevant tickets are escalated, and creatively delivering excellent service to our varied client base. The skill set is primarily around the Microsoft ecosystem, both locally on desktops and servers, as well as within the Microsoft 365 and Azure environment. You should be comfortable ...

ability to deal with what can be a distressing subject matter IT Literate, with strong knowledge in MS 365, including Microsoft Word, Excel and Outlook Meticulous attention to detail This role has been deemed Outside IR35 by the client. Applicants must hold, or be happy to apply ...