are seeking a talented and proactive Workplace Technology Engineer to join their Service Delivery Technology team. This permanent role plays a crucial part in empowering users with the latest Microsoft365 tools and ensuring a modern, efficient workplace environment. What You Will Do Act as a subject matter expert for Microsoft365 applications such … the Power Platform. Provide comprehensive guidance, training, and ongoing support to end users. Develop user documentation, quick reference guides, and training materials to enhance productivity and collaboration. Monitor the Microsoft365 roadmap to identify changes and their implications. Collaborate with Infrastructure and Service Desk teams to resolve escalated issues and ensure smooth rollouts of new tools. Identify … opportunities for continuous improvement and enhance the digital workplace experience. About You The ideal candidate will have: A minimum of 3 years of experience in a similar role supporting Microsoft365 in a corporate setting. Strong knowledge of Microsoft365 administration and end-user functionalities. Experience with Power Automate, Power Apps, and SharePoint Online More ❯
Edinburgh, Midlothian, Scotland, United Kingdom Hybrid / WFH Options
Reed
Key Responsibilities: Be the go-to expert for Microsoft365 applications. Help users get the most out of these tools through training, support, and clear documentation. Keep track of Microsoft updates and make sure new features are rolled out smoothly. Work with Infrastructure and Service Desk teams to fix issues and improve user experience. Spot trends … suggest ways to automate or improve processes. Test and trial new tools and integrations to keep our workplace tech up to date. Help define best practices and governance for Microsoft365 use. Collaborate with teams across the business to understand their needs and offer tailored solutions. Required Skills & Qualifications: 3+ years of experience supporting Microsoft365 … in a corporate setting. Strong knowledge of Microsoft365 admin and user features. Experience with Power Automate, Power Apps, and SharePoint Online is a plus. Great communication and documentation skills. ITIL Foundation or similar service management experience is helpful. Benefits: Permanent position Salary up to £43.000/annum Hybrid working (2 days in officeMore ❯
Edinburgh, Midlothian, United Kingdom Hybrid / WFH Options
MS Talent Ltd
Microsoft Copilot Consultant (Microsoft Copilot, Copilot Studio, AI Agents, SharePoint Agents, Microsoft365) Work on cutting-edge AI solutions in a remote-first consultancy! Huge amount of training and certifications on offer! Microsoft Copilot Consultant: Location no issue in the UK! There is some travel to customer site and London. A Microsoft Copilot … Consultant (Microsoft Copilot, Copilot Studio, AI Agents, SharePoint Agents, Microsoft365) is required by a fast-growing Microsoft partner delivering enterprise AI solutions to UK clients. Youll be working remotely with minimal travel, helping organisations adopt the latest in Microsoft AI technologies, including Microsoft Copilot Studio. To be successful, youll need: Strong hands … on experience with Microsoft Copilot Studio , designing and deploying custom AI agents Proven background in delivering Microsoft Copilot and/or SharePoint Agents solutions Ability to map business challenges to Copilot-powered AI solutions Experience providing training and enablement around Copilot and extensibility best practices Built internal tools or demo projects to showcase the value of Copilot and More ❯
Edinburgh, Midlothian, Scotland, United Kingdom Hybrid / WFH Options
Nigel Frank International
M365 Consultant - Edinburgh (Hybrid) - c£60K We are seeking a Microsoft Modern Workplace Technical Consultant to join a growing digital consultancy that helps organisations transform the way they collaborate and engage through modern workplace solutions. This is an exciting opportunity to work at the forefront of Microsoft365 technologies, designing and implementing digital workplace solutions that … truly enhance productivity, communication, and teamwork. Key Responsibilities: Partner with clients to assess their workplace challenges and advise on how Microsoft365 tools can unlock better ways of working. Build and deploy modern workplace solutions across Microsoft Teams, SharePoint, and related services. Ensure smooth integration with existing systems, tailoring configurations to fit each client's environment. … adoption by delivering training, clear documentation, and practical support. Take ownership of the technical delivery life cycle, from design through to handover. Skills & Experience: Strong hands-on experience with Microsoft365 apps, particularly Teams and SharePoint Online. Track record in designing, configuring, and rolling out digital workplace solutions. Awareness of modern collaboration practices and how to embed More ❯
Edinburgh, Midlothian, United Kingdom Hybrid / WFH Options
Tenth Revolution Group
Senior Technical Consultant - Copilot (AI Practice) - Remote-first (UK-based) Are you a seasoned technical consultant with a passion for AI and Microsoft technologies? We're working with a leading cloud consultancy that's seeking a Senior Technical Consultant - Copilot to help shape and deliver cutting-edge AI solutions using Microsoft365 Copilot and Copilot Studio. … rollout of Copilot technologies. You'll also contribute to internal strategy and help shape how AI is presented and delivered across the business. Responsibilities: Leading client engagements focused on M365 Copilot and Copilot Studio Designing and deploying AI solutions tailored to business needs Collaborating on AI strategy with senior leadership Scoping and creating proposals for client projects Conducting user and … data analysis to identify high-value use cases Creating demos and internal showcases of Copilot capabilities Providing mentorship and technical leadership to junior consultants Supporting Microsoft partnership activities and training sessions Requirements: Proven experience with Microsoft365 Copilot, Copilot Studio, and related technologies Strong understanding of AI concepts including LLMs, RAG, and prompt engineering Familiarity with More ❯
Edinburgh, Midlothian, Scotland, United Kingdom Hybrid / WFH Options
LawWare
tracked, and resolved in line with SLAs. Handle inbound and outbound calls with professionalism and efficiency. Diagnose, troubleshoot and resolve software and technical issues, including: Software installation and repair, Microsoft365 administration (front-end & back-end) Escalate complex issues where necessary and work collaboratively to ensure timely resolution. Maintain and contribute to the Helpdesk Knowledge Base. Test … software support experience preferred). Strong communication skills, with a confident and professional telephone manner. Ability to work well under pressure, multi-task, and make decisions independently. Windows OS & Microsoft365 applications and administration Strong problem-solving skills, quick learner, and investigative mindset. Ability to work effectively in a remote or hybrid environment with minimal supervision. Previous More ❯
related field (or equivalent work experience). Knowledge of ITIL Framework; ideally having an ITIL Foundation 3+ years' experience in an IT Service Desk/Helpdesk Function Experience with Microsoft365 administration, Intune/Endpoint Manager and Azure fundamentals. Knowledge of Service Management Platforms such as Halo PSA and N-Able N-Central. Knowledge of Microsoft's 365 Cloud Administration and Configuration. Soft Skills, Customer Service (Interpersonal skills: such as telephony skills, communication skills, active listening and customer-care) Experience with Server hardware raid rebuilds and restores. Understanding of WAN and LAN connectivity, routers, firewalls, and security Remote access solution implementation and support: VPN, RDP, and Remote Desktop Control. Hands-on experience with … and a methodical approach to investigations. Ability to prioritise multiple high-urgency tasks, balancing reactive support with proactive improvements. IT certifications such as CompTIA A+, CompTIA Network+, CompTIA Security+, Microsoft certified (MS900, AZ900, MD103), ITIL Foundation, Watchguard, Unify, CISCO etc are a plus. Proven experience in a technical support role, preferably in a service desk environment. Strong understanding of More ❯
Edinburgh, Midlothian, United Kingdom Hybrid / WFH Options
Gold Group
related field (or equivalent work experience). Knowledge of ITIL Framework; ideally having an ITIL Foundation 3+ years' experience in an IT Service Desk/Helpdesk Function Experience with Microsoft365 administration, Intune/Endpoint Manager and Azure fundamentals. Knowledge of Service Management Platforms such as Halo PSA and N-Able N-Central. Knowledge of Microsoft's 365 Cloud Administration and Configuration. Soft Skills, Customer Service (Interpersonal skills: such as telephony skills, communication skills, active listening and customer-care) Experience with Server hardware raid rebuilds and restores. Understanding of WAN and LAN connectivity, routers, firewalls, and security Remote access solution implementation and support: VPN, RDP, and Remote Desktop Control. Hands-on experience with … and a methodical approach to investigations. Ability to prioritise multiple high-urgency tasks, balancing reactive support with proactive improvements. IT certifications such as CompTIA A+, CompTIA Network+, CompTIA Security+, Microsoft certified (MS900, AZ900, MD103), ITIL Foundation, Watchguard, Unify, CISCO etc are a plus. Proven experience in a technical support role, preferably in a service desk environment. Strong understanding of More ❯
Edinburgh, Midlothian, United Kingdom Hybrid / WFH Options
Aberdeen
changes across Aberdeen's EUC/Desktop estate. Ensure stability and security of the EUC Global Desktop environment through effective assurance and assessment of our Windows desktop, MicrosoftM365 tenant and other 3rd party software Collaborate with operational teams to proactively drive service improvement. Drive the adoption of Microsoft services, reviewing usage and DEX telemetry. Implementation of core … required. Create, publish and communicate knowledgebase articles. Monitor technology trends and seek ways to enhance continuous improvement initiatives. Implementing and maturing core controls/activities that enable Windows OS & M365 evergreen changes, aligning to Aberdeen's EUS risk control framework and regulatory requirements. Focus on desktop security measures, reducing the attack surface, improving security posture and implementing desktop hardening techniques … Active Directory, Group Policy for endpoint management. Experience deploying evergreen change for OS and M365. Experience deploying Autopilot at scale. Endpoint management and Security tooling with a focus on Microsoft Defender (including AV, EDR, ASR). Application provisioning/management via Intune, SCCM & Azure - experience with App Attach also preferable. Experience implementing and managing Azure Virtual Desktop beneficial, including More ❯
Team player with a collaborative style and strong communication skills. Strong problem solver with the tenacity to find solutions. Proven technical skills across a range of Windows 11 and Microsoft365 applications, Apple (iOS) mobile, and infrastructure (on-prem & cloud) solutions. Good knowledge of Active Directory (Azure AD, Endpoint/Intune). Experience with remote user assistance. More ❯
support both clients and colleagues A hunger to learn and solve problems independently Tech You’ll Work With Experience with the following technologies is a plus (but not essential): Microsoft365 (Office apps, Teams, SharePoint, OneDrive) Entra ID (formerly Azure AD) Windows OS & Mac OS Basic networking principles If you are interested in this role and would More ❯
Edinburgh, Midlothian, United Kingdom Hybrid / WFH Options
Aberdeen
forecasting models and reporting. Experience with Azure Monitor, Log Analytics and other monitoring tools to understand user experience and performance. Understanding of FSLogix and profile management. Knowledge of wider M365 & Security tooling beneficial (including but not limited to Defender for Endpoint, Intune, Entra ID) We are proud to be a Disability Confident Committed employer. If you have a disability and More ❯
Edinburgh, Midlothian, Scotland, United Kingdom Hybrid / WFH Options
Energy Saving Trust
Provide first- and second-line support of user incidents and requests within agreed SLAs. Including: deskside and remote IT support for staff. Day to day support of our Office365 environment including Exchange online, SharePoint, and Teams. Provide VPN Client support. Onsite and remote support (on-site rota). Administration of Active Directory/Azure services such as More ❯
Employment Type: Permanent, Part Time, Work From Home
tools or endpoint management/automation (Nexthink, ZDX) 3+ years supporting enterprise IT environments. Strong knowledge of ITIL, ITSM (e.g., ServiceNow), DEX/Network monitoring tools (e.g., Nexthink, ZDX), Microsoft365/Azure, UEM tools, and scripting (PowerShell, Bash, Python). Data analysis and reporting expertise; ability to identify trends and take action. Familiarity with Windows, macOS More ❯
Edinburgh, Midlothian, United Kingdom Hybrid / WFH Options
Aberdeen
responsible for continuously improving our Digital Workplace Technology, with a specific focus on M365. This is a hands-on technical role that requires experience in design and administration of M365 and core infrastructure services. Key Responsibilities Implement and administer changes across M365 and Digital Workplace Technology. Ensure stability and security of M365 through effective assurance and assessment of our M365 … reports for show back/charge back models. Reduce Click Ops' and enable the shift to configuration management as code using DevOps capabilities and Terraform. Drive the adoption of M365 services, reviewing usage and DEX telemetry. Implementation of core controls/activities that enables M365 CIS and Secure Scores to be enhanced and maintained. Contribute to the delivery of the … expected to have a proven track record in the use of Microsoft M365. Recent experience and certifications of some/all of these technical skills are required. Detailed M365 and Azure Knowledge. M365 administration across Entra, Teams, SharePoint, Purview, Exchange, M365 Apps, PowerShell, CIS & Secure Score, Conditional Access. 3rd Party Software such as Mimecast and VFC Call Recording. Information More ❯
holiday allowance Private Health Insurance The Role: Provide 2nd Line Support:Diagnose and resolve Tier-2 support tickets for desktops, laptops, servers, and mobile devices runningWindows 11, MacOS and Microsoft 365. Microsoft Entra/Azure AD Administration:Manage users, groups, access and support cloud identity issues (login problems, MFA setup, etc). Travel to client offices around Scotland More ❯
Responsibilities: Responsible for the technical architecture applied for the implementation of the end to end Infrastructure, Cloud & Security Services (Wintel, Linux, DB, Storage, VWware, Citrix, Microsoft, Workplace, Office365, Cloud, Security, SIEM etc.). Interact with the Customer Enterprise Architect to ensure that the services the provider delivers are aligned with the reference architecture, architecture guidelines, principles … experience withUnix/Linux and Windows server administration. Familiarity withbackup technologies, disaster recovery, and storage solutions. Excellent problem-solving, communication, and leadership skills. Certifications such asAWS Certified Solutions Architect, Microsoft Certified: Azure Solutions Architect, TOGAF, CISSPare a plus. Qualification: Must be educated to at least degree level or equivalent for this role. More ❯
Edinburgh, Midlothian, Scotland, United Kingdom Hybrid / WFH Options
MORRIS SINCLAIR RECRUITMENT LTD
to automate it. It would also be highly advantageous is you have experience working with MySQL databases and maybe a background in supporting IT infrastructure such as networking, office365 applications, general IT troubleshooting. Our clients platform is a true market leader in what they do and their platform is used by millions of people every year! From More ❯
Edinburgh, Midlothian, Scotland, United Kingdom Hybrid / WFH Options
Head Resourcing
Solutions Architect - Digital Identity (Microsoft Entra) Scotland | Permanent | Hybrid/Client-site/Remote We're seeking an experienced Solutions Architect (Entra product suite) to join our client, a leading professional services organisation specialising in Digital Identity . This is an exciting opportunity to work at the forefront of Microsoft Entra solutions, helping enterprise clients design, deliver, and … optimise secure identity and access management strategies. Key Responsibilities Act as a trusted advisor to clients, shaping solutions around Microsoft Entra ID, Entra Permissions Management, and Entra Verified ID . Lead the architecture and delivery of digital identity solutions across complex enterprise environments. Support presales engagements, including scoping, solution design, and client presentations. Translate business requirements into technical designs … Governance, etc.). Demonstrated presales experience - able to engage with senior stakeholders, run workshops, and contribute to bids/proposals. Broad technical knowledge of Microsoft cloud technologies (Azure, M365) and security standards (Zero Trust, SSO, federation protocols). Excellent communication and stakeholder management skills, with the ability to simplify complex technical concepts. Why Join? Opportunity to deliver high-impact More ❯
Edinburgh, Midlothian, Scotland, United Kingdom Hybrid / WFH Options
Scottish Wildlife Trust
Experience Builder - Experience of training and supporting people from varied technical and non-technical backgrounds with a range of GIS/IT knowledge - Advanced knowledge of MicrosoftOffice365, particularly Word, Excel, SharePoint and PowerPoint - An aptitude for handling and manipulating complex and varied datasets - Experience in opportunity mapping and data analysis techniques - Experience developing and delivering More ❯
Edinburgh, Midlothian, United Kingdom Hybrid / WFH Options
Aberdeen
the end-to-end design and implementation of solutions/services; hands on engineering and design. Define and uphold the standards, patterns, and policies that guide our use of M365 & Digital Workplace Services, ensuring alignment with enterprise architecture and regulatory expectations. Responsible for acting as a key escalation point for operational incidents impacting Digital Workplace Services. Work closely with engineering … and utilize new technologies. Technical Skills The candidate is expected to have a proven track record in the use of the technologies below, preferably in a Financial Services organisation M365 administration Teams (inc Phone & Global Telephony), SharePoint Online, Purview, Exchange Online (Hybrid). Experience working with EntraID; Conditional Access, SSO and Enterprise Applications Solid understanding of Identity Governance & Administration within … Virtual Desktop Administration (inc Azure Networking) Experiencing working with Endpoint Configuration/Management & Application Delivery technologies such as Intune & MEM. Experience implementing IaC/DSC via Terraform to manage M365 & EntraID. Azure Virtual Desktop (inc Networking) Defender for Endpoint experience with vulnerability management, EDR, ASR, Exposure Management & creating action plans to improve security posture. We are proud to be a More ❯