4 of 4 Microsoft 365 Jobs in Midlothian

company actively supports professional development through funded certifications and training. Key Responsibilities ** Providing 2nd line support across a varied client base ** Troubleshooting Microsoft 365, Windows, macOS and networking issues ** Resolving escalated hardware, software and connectivity problems ** Taking ownership of tickets through to resolution ** Maintaining accurate technical documentation … Delivering excellent customer service What We're Looking For ** Commercial experience in a 2nd Line IT Support role ** Strong Microsoft 365, Windows and Mac support experience ** Solid networking and fault-finding skills ** Excellent communication and documentation skills ** Full UK driving licence (essential) ** MSP experience (desirable) ** Microsoft ...

support, ensuring users have the systems, equipment, and access required to work effectively. Your responsibilities will include: Providing first-line support for Microsoft 365, hardware, software, and general IT queries. Managing user accounts, permissions, and access requests within Microsoft 365. Troubleshooting and resolving technical issues across … device deployments. What you'll need to succeed Previous experience in an ICT Support, IT Support, or Service Desk role. Strong knowledge of Microsoft 365 administration and account management. Experience troubleshooting hardware, software, and user access issues. Knowledge of new starter and leaver processes, including device setup ...

technology Other Qualifications: - An advanced degree in a relevant field is a plus - Relevant certifications, such as CompTIA A+, AWS Certified Cloud Practitioner, or Microsoft 365 Certified: Fundamentals, are a plus At DXC Technology, we believe strong connections and community are key to our success. Our work ...

take ownership of a broad range of L&D activity, including: Designing and delivering engaging learning across technical, professional and behavioural skills Delivering advanced Microsoft 365 training across applications including Word, PowerPoint and Excel Coaching colleagues to get more from technology and new ways of working Partnering … qualification would also be advantageous rather than a prerequisite. One thing that is essential... You need to be genuinely confident with Microsoft 365. You need to be comfortable standing in front of a room, or sitting alongside an individual, and teaching them how to use it better, from PowerPoint ...