4 of 4 Remote Microsoft 365 Jobs in Midlothian

your career in a collaborative environment, this is the perfect opportunity. Key Responsibilities Deliver 1st and 2nd line support for desktops, laptops, mobile devices, and core business applications. Support Microsoft 365 , Active Directory , and other enterprise systems. Assist with user onboarding , device deployment, and system configuration. Maintain network connectivity , security, and backup solutions. Participate in IT projects … clear communication and excellent customer service to staff at all levels. What We're Looking For Strong troubleshooting skills for Windows OS (Windows 10/11) . Proficiency in Microsoft 365 and Azure Active Directory . Knowledge of networking ( DNS, DHCP, IP routing ) and cyber security principles. Ability to support … 200+ user environments onsite and remotely. Excellent communication and documentation skills. Nice to Have (but flexible to train the right person): Lab experience MSP background Backups experience Hyper-V O365 Cyber Essentials ISO27001 In return: Generous holiday entitlement and enhanced pension contributions. Health cash plan, cycle-to-work scheme, retail discounts, and free on-site parking. Access to wellbeing services More ❯

induction training. Hardware & Software: you will Install, configure, and maintain computer hardware, peripherals, operating systems, and applications to defined security baselines. This includes supporting software like Microsoft Office 365, and hardware such as laptops, videoconferencing equipment and printers. User Account & Access Management: you will set up, manage, and maintain user accounts, permissions, and access controls across various … Experience and Qualifications Proven experience in a senior IT service delivery position and proficient working with an IT Service Management Platform. A relevant IT qualification, such as ITIL 4, Microsoft Certifications (e.g. MD-102, MS-102) or Cisco CCNA. Strong customer service and communication skills, with the ability to explain technical information to both technical and non-technical users. … Strong experience supporting and maintaining enterprise Windows desktop systems. Ubuntu LTS (22.04 & 24.04) support experience would be advantageous. Experienced with Microsoft 365 administration including Entra ID, Intune and Teams. Comfortable with automation tools such as PowerShell and Ansible. Solid understanding of IT security principles, data protection, change management, vulnerability and patch management. Behaviours that make you brilliant More ❯

They're looking for someone with proven experience in a senior technical support or infrastructure role, ideally within an MSP. You'll have strong skills across Windows Server, networking, Microsoft 365, Azure, and virtualisation , along with a good understanding of ITIL practices . Certifications such as Microsoft, Cisco, CompTIA or ITIL would be an advantageous but More ❯

of network issues. Ensure compliance with security requirements such as GDPR and PCI DSS. Install, configure, and support modern productivity tools such as, but not limitedto Microsoft Office 365, Teams, SharePoint etc. Good understanding and adhere to strict compliance of IT security bestpractises to protect the business against cyber threats. Conduct hardware and software inventory, documentation, and More ❯