3 of 3 Remote/Hybrid SaaS Jobs in Midlothian

award-winning and fast-growing SaaS technology company is looking for a Senior Software Engineer to help scale and evolve its enterprise platform used by leading professional services organisations globally including top 4 and top 10 consultancies. The business has experienced significant growth and is going through an exciting period ...

testing strategies (unit, integration, contract, end-to-end) Solid understanding of how systems behave under scale, load, and high data throughput Background in B2C, SaaS, or high-traffic environments where failures have real impact Comfort working with quality and reliability metrics (e.g. MTTR, failure rates, performance thresholds) Why this role ...

Reed Technology is working with an established SaaS company, currently seeking to hire a Support Analyst on a permanent basis. Key Responsibilities: Provide first-line technical and customer support for the company’s SaaS platform Handle support requests via email, phone, and messaging channels Investigate software issues using monitoring/… experience in a technical/application support role Experience using ticket management systems such as Zendesk Strong communication and customer service skills. Experience supporting SaaS software applications. Strong problem-solving and troubleshooting abilities Ability to manage multiple support requests and priorities effectively. Interested and available to work from ...