3 of 3 Remote/Hybrid SaaS Jobs in Midlothian

Escalations Specialist

Hiring Organisation
Response Informatics
Location
Edinburgh, Midlothian, Scotland, United Kingdom
Employment Type
Contract, Work From Home
Contract Rate
£60,000
abilities. Ability to work under pressure and manage multiple priorities effectively. English with French, German or Spanish. Preferred Qualifications Experience in a technical or SaaS environment . Familiarity with ITIL principles or service management frameworks . Experience creating reports and dashboards (e.g., Power BI, Tableau). Background in incident management ...

Customer Onboarding Lead

Hiring Organisation
Bright Purple Resourcing
Location
Edinburgh, Midlothian, Scotland, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£50,000
Customer Onboarding Lead Edinburgh We are working with a high-growth SaaS company making a genuine impact in its sector. Theyre now looking for a Customer Onboarding Lead, someone passionate about delivering exceptional onboarding experiences, driving early product success, and building the processes and teams that make it all scalable. … proactively address risks and improve processes. To be considered, you will have: Proven experience in Customer Onboarding, Customer Success, or Implementation within a B2B SaaS environment. Strong relationship-building and communication skills. Confidence in delivering product training and driving early engagement. Experience with platforms like HubSpot, Zendesk, Slack. A proactive ...

Product Owner

Hiring Organisation
Reed
Location
Edinburgh, Midlothian, Scotland, United Kingdom
Employment Type
Full-Time
Salary
£65,000 - £75,000 per annum, Inc benefits
Reed Technology is partnering with a growing SaaS organisation to recruit a Product Owner . This role offers the opportunity to work closely with a range of internal teams and external stakeholders, helping to shape product direction and ensure outcomes are aligned with user and business needs. Key Responsibilities Support … understand needs and communicate clearly with a wide range of stakeholders A proactive and positive approach to getting things done Previous experience in a SaaS or similar environment Familiarity with delivery or tracking tools such as Azure DevOps (or similar) is an advantage Awareness of how users interact with products ...