Senior User Researcher
- Hiring Organisation
- Pertemps Scotland
- Location
- Edinburgh, Midlothian, Scotland, United Kingdom
- Employment Type
- Contractor
- Contract Rate
- £450 per day
research activities to surface user needs. Map and visualise end-to-end service ecosystems, including customer journeys, touchpoints, and backstage processes. Design new or improved whole services that deliver measurable value. Ensure research is planned and executed economically, using the right users, methods, and measures … centred design and contribute to a strong design culture within a multi-disciplinary team. Coach, mentor, or pair with other UCD team members when required. Build effective working relationships with external stakeholders (e.g., legal firms, lenders, citizens, Scottish Government). Participate in the UCD community ...