ITIL Problem Manager
- Hiring Organisation
- Network IT
- Location
- Milton Keynes, Buckinghamshire, United Kingdom
- Employment Type
- Temporary
- Salary
- £450 - £700/day
risk of recurring incidents. Responsibilities Provide professional, integrated and effective Problem Management to customers and internal delivery teams in accordance with our ISO accredited policies and processes. They have considerable knowledge and a full understanding of the Problem Management process. Accountable and the main point … contact for the Problem Management processes within Service Operations, fulfilling the role of process owner in accordance with our ISO (ISO9001 / ISO20000 / ISO27001) accredited policies and processes. Collaborating with Major Incident Management (MIM) team in creating MIM reports, post Major Incident, creating and prioritising ...