2 of 2 Remote/Hybrid Impact Assessments Jobs in Milton Keynes

Forward Schedule of Change (FSC). Support the IT Service Manager in the operation of the Change Advisory Board (CAB), ensuring appropriate documentation, impact assessments, and stakeholder representation are in place. Analyse ITSM tool data to identify recurring incidents, trends, and service weaknesses; recommend and drive incident reduction … service improvements, and Problem Management activities. Support Major Incident (P1) management by producing post-incident reports, timelines, service and availability impact assessments, and ensuring recommendations are tracked to completion. Proactively raise and manage Problem records arising from incident investigations, supporting root cause analysis to reduce incident volumes ...

FAQs, seeking appropriate stakeholder signoff and publishing on the website. Ensure operational procedures remain aligned to Bank Policies, Risk Frameworks and regulatory requirements. Conduct impact assessments for product, technology and regulatory changes to identify documentation updates and operational implications. Attend Product, Change and Governance forums to ensure operational … Support the successful delivery of operational change initiatives within the Operations department. Lead requirements gathering and discovery workshops with business stakeholders. Coordinate operational readiness assessments and implementation planning. Develop robust procedures and supporting materials to support change adoption. Maintain and continuously develop Management Information (MI) reporting across all areas ...