Head of Digital & AI
Milton Keynes, Buckinghamshire, South East, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
La Fosse
CRM, CDP, EPOS, digital signage, and order/pay solutions through a team of project managers. Drive adoption of AI use cases, including customer flow analysis, safety monitoring, stock management, and back-office operational AI tools. Ensure digital and AI initiatives are integrated into a cohesive customer experience strategy. Manage third-party vendors and partners, ensuring quality and value … technology leadership . Experience overseeing CRM and CDP programmes in a multi-site environment. Demonstrated exposure to AI in operational/retail settings (e.g. vision tech, customer behaviour analysis, inventory management). Currently operating at Head of level (strategy, governance, and oversight, not just delivery management). Strong background in supplier/vendor management and large … scale digital transformation. Excellent stakeholder management, communication, and leadership skills. Key Stakeholders Executive leadership team, Project & Programme Managers, third-party vendors, Commercial, Finance, HR, and Retail Operations. What's on Offer £110,000 – £115,000 base salary + car allowance + benefits. Hybrid working (2 days per week in Milton Keynes office). Opportunity to lead high-impact digital More ❯
Employment Type: Permanent, Work From Home
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