7 of 7 Remote/Hybrid Root Cause Analysis Jobs in Milton Keynes

timelines, service and availability impact assessments, and ensuring recommendations are tracked to completion. Proactively raise and manage Problem records arising from incident investigations, supporting root cause analysis to reduce incident volumes and recurring issues. Collaborate with the IT Service Manager and Project Managers to define support requirements … Atlassian toolsets. Strong written and verbal communication skills to bridge the gap between technical teams and non-technical stakeholders. Excellent analytical, problem-solving, data analysis and reporting skills. Customer service orientation: A focus on understanding and meeting the needs of internal and external customers. Process improvement mindset: Ability ...

Milton Keynes office. Key Responsibilities Apply best practices for data design, ensuring scalable, high-quality and consistent architecture and modelling. Provide timely and accurate root-cause analysis and resolution within SLA timeframes. Work with the Core Data Lead to build a unified team work plan aligned with ...

Github Actions. Experience designing and managing automated and synthetic test data. Strong exploratory, integration, and end‐to‐end manual testing experience. Strong defect triage, root cause analysis, and cross‐functional collaboration skills. Exposure to AI‐assisted development and testing practices will be an advantage, including ...

platform, backed by service objectives, monitoring you can operate from, and tested recovery arrangements. Lead the response to complex incidents, own the root-cause analysis, drive out repeat causes rather than repeat fixes. Use service data, operational experience, and FinOps practices to continuously improve platform automation, resilience ...

lifecycle management for Aurora PostgreSQL and other AWS-native data tooling Platform Operations & Incident Response Act as first responder for infrastructure incidents, supporting root cause analysis and post-incident review Coordinate patching, upgrades, and lifecycle management across the AWS estate Support ICT disaster recovery testing and business ...

while following standard operating procedures and change/release management policies.* Monitor specific IT service or set of services for availability and performance.* Support root cause analysis of network outages or incident trends.* Provide onsite support for network project implementations, LAN/WAN link connectivity, turn ...

during major incidents, coordinating response and driving resolution Mentor junior support engineers through hands-on guidance and documentation standards Partner with engineering teams on root cause analysis and feed insights into service improvements Design and implement support tools, automation scripts, and monitoring solutions Consult with customers ...