Live Meeting, and Windows Native tools Troubleshoot and assist end users with mobile device setup, activations, and performance issues Hands-on experience with ITSM tools like Service Now A+ Certified or Equivalent Certification Excellent communication and conversation skills (Verbal and Written) Good working knowledge of MS OFFICE (Including MS Project and Visio) Should have great customer More ❯
Newcastle upon Tyne, England, United Kingdom Hybrid / WFH Options
NorthStandard
independently manage your own workload Develop in-house relationships with the Service Desk team and broader IT function Preferred Skills/Qualifications/Experience ITIL Foundation v4 CompTIAA+ Service Desk Analyst (SDI - SDA) The Company Welcome to NorthStandard, one of the largest and most influential marine insurers in the International Group. We're more than just a More ❯
Newcastle Upon Tyne, Tyne And Wear, United Kingdom
Cybit
problem-solving and communication skills including a great telephone manner and strong written skills Ability to work independently and as part of a team. IT certifications (e.g. CompTIAA+) are a bonus. Why join us Keep developing Be the best in the business by learning from the best in the business. With industry leading training, mentoring and development More ❯
what line managers need you to have to be effective and confident in your role. Step 3 - Official exams You will then go on to sit the CompTIAA+ and the CompTIA Network+ exams to give you the official certifications which will be recognised not only in the UK, but worldwide. The CompTIAA+ is the … most asked for certificate for entry-level IT roles and the certification most IT Managers start their own careers with. All PCs in a professional environment are networked to servers, cloud based or otherwise and the Network+ gives you a needed foundation level of knowledge in networking. Step 4 - IT Technician placement We work with you to secure More ❯