Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom Hybrid / WFH Options
Technology Services Group
and investigation work Data investigation work and report writing Keeping up to date with latest software/patches To carry out other support duties that may be required Promoting continuousimprovement and best practice within the department helping TSG increase the number of recommendations for new business Always Work safely in accordance with Legislative requirements and Company … Policy and Procedures Work with the Sage and Pegasus Team Leader and Sage Support team to provide continuousimprovement and best practice within the department helping TSG increase the number of recommendations for new business Work with Client Directors, Client Success Managers and Client Success Executives to identify customer training or technology improvement opportunities with More ❯
Newcastle Upon Tyne, Tyne and Wear, England, United Kingdom Hybrid / WFH Options
Reed
on site your main location will be Newcastle. Key responsibilities: Formulate both short-term day-to-day and longer-term IT Service Delivery plans and identify and work on continuousimprovement of the service. Professionally and effectively represent Group IT to both the internal business and to all IT third party vendors and suppliers. Build, develop and … budget related conversations on different levels. Monitor supplier and IT service delivery performance and liaise with managers and customers to ensure service level agreements are met Develop and maintain continuous service improvement plans. Experience required: Experience within a similar role Experience managing major incidents and escalations Ability to work in a fast-paced environment Excellent knowledge of More ❯
Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom Hybrid / WFH Options
DWP Digital
/CD pipelines, and infrastructure-as-code technologies like Terraform. Technical Leadership : Ability to lead engineering teams, set technical direction, and mentor junior developers while promoting best practices and continuous improvement. Collaboration & Communication : Skilled in working with cross-functional teams including Product Owners, Architects, Designers, and Testers to deliver user-focused, policy-aligned solutions. Problem Solving & Modernisation : Capable of … rely on every day to deliver vital services to millions. You'll work in a collaborative, agile environment alongside engineers, architects, and product teams. With a strong focus on continuousimprovement, mentoring, and innovation, you'll help shape the future of digital services across the Civil Service. Join us to make a real impact and build something More ❯
Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom Hybrid / WFH Options
The Bridge (IT Recruitment) Limited
reliability metrics. Lead cross-functional coordination for escalations, major incidents, and service continuity planning. Team Leadership & Development Provide leadership and direction to platform tower leads Foster a culture of continuousimprovement, collaboration, and innovation across all teams. Support recruitment, onboarding, and capability development to meet evolving technology needs. Technology Platform Delivery Oversee the delivery and lifecycle management More ❯
Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom Hybrid / WFH Options
Des Scanlan IT Recruitment Ltd
Management. Act as a Subject Matter Expert on relevant Asset Categories. Advise the Principal Engineer of asset performance to help shape Technical Roadmaps. Follow Test, Install, Maintenance, Upgrade and ContinuousImprovement cycles are to ensure services are offering best value. Act as a final point of escalation for Incidents and Problems. Deputise for the Infrastructure lead when … the appropriate solution. Effective time management. Create, update and review documentation following our systems library process. Identify and help mitigate risks. Positively challenge existing processes and procedures to seek continuous improvement. Work alongside other technology teams on problems and Incidents. Follow the change control process. To understand and be aware of the risk and control environment in your area More ❯
Newcastle Upon Tyne, Tyne And Wear, United Kingdom Hybrid / WFH Options
WA Consultants
someone who thrives in a collaborative environment, is excited by R&D, and wants to be part of a business that invests in its people and is committed to continuous improvement. You'll have a direct influence on product development, working alongside Mechanical, Electronics, and Embedded Software teams to create market-leading solutions. Core Skills include:- NET Core, C# More ❯
Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom Hybrid / WFH Options
DWP Digital
environment. Personal Statement: Demonstrable experience of agile principles and practices. Influential and able to lead a team while promoting a healthy team culture, managing team dynamics and fostering a continuousimprovement environment. Experience of leading and building stakeholder relationships. Having a proactive approach to learning and development of yourself and others. The sift panel will use the More ❯
Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom Hybrid / WFH Options
DWP Digital
your opportunity to showcase clear examples and evidence of how you meet the following: Personal Statement: Promoting a culture of psychological safety in teams, managing team dynamics. Fostering a continuousimprovement environment. Experience of leading and building stakeholder relationships at multiple levels. Having a proactive approach to learning and development of yourself and others. Experienced in the More ❯
newcastle-upon-tyne, tyne and wear, north east england, united kingdom Hybrid / WFH Options
HMRC
Recording Incident Logging and Escalation Incident Management Problem Management Operational Communication (Inter-Shift, with HMRC Internal Teams and with 3rd Party Suppliers) Performance Reporting Back-Up and Restore ContinualImprovement Environment You will work towards being proficient in the day-to-day NPS Batch operational support activities including batch monitoring, scheduling and execution of all batch jobs. The More ❯
Newcastle-under-Lyme, Newcastle, Staffordshire, England, United Kingdom Hybrid / WFH Options
Castlefield Recruitment
IT service management and improvement projects. Ensure systems are compliant with relevant security standards and best practices. Identify and mitigate risks through regular assessments and reviews. Drive continuousimprovement in monitoring, automation, and performance optimisation. Essential Skills and Experience Strong background in managing IT infrastructure in enterprise or mid-sized environments. Solid experience with Microsoft More ❯
Newcastle Upon Tyne, England, United Kingdom Hybrid / WFH Options
Central Employment
Consultant's profile: The agency has a proven track record of garnering long-term client relationships by creating and executing long-term digital marketing strategies that deliver results through continuousimprovement and recurring innovation. In addition to delivering integrated digital marketing campaigns, you will also play an integral role working with the web and software development teams More ❯
Newcastle Upon Tyne, Tyne and Wear, England, United Kingdom Hybrid / WFH Options
TXP
service development. Present findings to stakeholders and influence decision-making. Ensure research activities align with GDS guidelines and contribute to service assessments. Maintain research documentation and contribute to the continuousimprovement of research practices. More ❯