3 of 3 Remote/Hybrid Customer Retention Jobs in Newcastle upon Tyne

Description We are looking for a proactive, customer focused individual to join our Sage Intacct support team, this is a hybrid role 3 days in our Newcastle HQThe successful applicant will be working primarily with customers in our French and UKI markets ,fluency in English/French both written … each representing potential value in excess of £1M by resolving queries efficiently and accurately.The Support Specialist plays a critical role in shaping the overall customer experience and has a direct impact on retention and growth by resolving 90% of incoming cases, managing complex issues confidently, and building ...

English and French, strong problem-solving skills, and experience with CRM or ERP systems. You will collaborate across Product and Operations to enhance customer outcomes and retention. #J-18808-Ljbffr ...

payments and fintech roadmap across Accounts Receivable, Accounts Payable and Access to Capital.Drive commercial impact: Own portfolio outcomes, growing payments adoption, revenue opportunities and customer retention.Create better experiences: Use customer insight, experimentation and AI-powered workflows to simplify financial tasks and help customers manage cash flow.Build for scale … experiences that work across markets.Lead through influence: Align Product, Engineering, Design, Commerce, Mobile, Marketing and external partners around a shared vision.Navigate complexity: Balance customer needs, commercial priorities, regulation and local market requirements while maintaining a coherent global platform.Embrace AI: Use AI tools to accelerate discovery, research and decision-making ...