Device Operations Specialist
- Location
- Newcastle upon Tyne, England, United Kingdom
Working closely with the Device & Terminal Estate Manager, Xplor Business Units and POS Portal, the role coordinates device ordering, provisioning, deployment, replacement, returns and inventory control. It ensures accurate estate records, reliable fulfilment and clear communication across the complete device lifecycle. The Specialist is the first point of contact … routine device requirements and operational issues, maintaining the detail and control needed to give Business Units confidence in delivery. Maintain accurate serial-number-level device records, including merchant allocation, location, status, transfers, returns, retirement and available software versions. Reconcile the device estate with POS Portal, resolve discrepancies and track ...