delivery issues. Promote a culture of continuous improvement and shared learning within the IT function. Skills & Experience Essential: Proficiency in ticketing tools such as ServiceNow, Jira , or Zendesk . Familiarity with knowledge management platforms and documentation best practices. Solid understanding of the ITIL framework , including incident, problem, and change management. More ❯
Newcastle Upon Tyne, England, United Kingdom Hybrid / WFH Options
TechNET IT Recruitment Ltd
delivery issues. Promote a culture of continuous improvement and shared learning within the IT function. Skills & Experience Essential: Proficiency in ticketing tools such as ServiceNow, Jira , or Zendesk . Familiarity with knowledge management platforms and documentation best practices. Solid understanding of the ITIL framework , including incident, problem, and change management. More ❯
newcastle-upon-tyne, tyne and wear, north east england, United Kingdom Hybrid / WFH Options
Arden Resourcing Limited
Engagement Manager – Remote working. UK based. Salary is negotiable on experience. I am currently recruiting for an Engagement Manager for a leading ServiceNow Partner. The role of Engagement Manager will see you responsible for full project management, this ranges from stakeholder management through to planning & delivery, budget controls and resource … management. Due to the nature of the role we are looking for someone with in-depth ServiceNow experience. Ideally, we are looking for people with: ServiceNow System Administrator Certification ServiceNow Implementation Specialist Certification ITIL qualified Prince2 certified The role will see you responsible for but not limited to: Overseeing the … revenue opportunities. Managing colleagues to ensure successful and timely delivery of multiple projects. Providing bid support, from preparation to presentation. Maintaining up to date ServiceNow product knowledge, responsible for ongoing learning. APPLY NOW More ❯
Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom Hybrid / WFH Options
DWP Digital
Senior Infrastructure Engineer Pay up to £68,517, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. We are looking for a Senior Infrastructure Engineer who is a skilled Practitioner and More ❯