Technical Support Specialist
- Hiring Organisation
- Nigel Frank International
- Location
- Newcastle Upon Tyne, Tyne and Wear, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £26,000 - £28,000 per annum
Technical Support Specialist About the Role We are looking for a proactive and customer-focused Technical Support Specialist to join a growing software support team. This is an exciting opportunity to work with a cloud-based business software platform, providing expert technical assistance to customers … software environment. This position is hybrid, with a combination of office-based and remote working following the successful completion of probation. Key Responsibilities Customer Support Deliver high-quality technical support to customers via telephone, email and support portal. Investigate and resolve software-related issues using effective troubleshooting ...